Job description

Summary

JOB SUMMARY

The Assistant Director of Hospital Scheduling is responsible for leading and coordinating centralized hospital scheduling across the system while also serving as a subject matter expert and support resource for any decentralized scheduling departments. This includes maintaining knowledge of industry practices and requirements to lead teams in building and maintaining effective and efficient workflows that maximize access for the organization and service excellence for our consumers. The Assistant Director must ensure effective coordination across teams and other departments while also ensuring alignment with Revenue Cycle and Organizational goals and objectives.

The Assistant Director must be proactive in monitoring and analyzing call center and performance data to maintain awareness and drive ongoing improvement and recognition activities. Must work effectively with all levels of the organization, including physicians and other leaders across the system while demonstrating a spirit of collaboration and open lines of communication.

JOB REQUIREMENTS

Education

Required: High School diploma or equivalent
Preferred: Bachelors in a related field

Experience

Required: 3-5 years related experience; at least 2 years must be in previous healthcare revenue cycle/business management.

Skills

Excellent written and verbal communication
Strong leadership, coaching and conflict resolution
Good judgement with effective problem-solving ability
Effective at building relationships and fostering collaboration
Effective organization, time and project management
Strong analytical ability to assess and understand trends in data and evaluate effectiveness of workflows
Ability to research and interpret industry trends and regulatory requirements; and translate impact to team and workflows
Budget development and management
Proficient computer skills

Licensure/Certification/Registration

Preferred: Industry certification such as CRCR, CHFP, CHAM or other relevant certification.

Additional Information
Job Benefits & Perks!

o Tuition reimbursement up to $1200 per year

o Additional Educational Assistance programs available

o Health/Dental/Vision

o Retirement with employer match

o 20% tuition discount on most classes at Cox College

o On-site Daycare with extended hours, holidays and weekends

o Employee Discount at CoxHealth Fitness Centers

o Pharmacy delivery to your unit

o On-site Employee Health services

o Opportunity to earn referral bonuses of up to $5,000 per hire for certain positions

o 1906 Employee Store

o Cafeteria discount

If you would like more information about job benefits & perks, please feel free to email us @ hr-recruitment@coxhealth.com or visit https://www.coxhealth.com/employees/benefits/

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