Job description
Attention current TriHealth employees:
Please apply for this position by submitting an online internal application via SuccessFactors. Please be certain to update your SuccessFactors Employee Profile prior to applying to this position.
The appointment coordinator is responsible for scheduling appointments for all office providers, verifying patient demographics and completing the required registration of patients. The coordinator must be able to complete all points of required quality maintaining department acceptable levels and goals. Follows department scheduling and messaging protocols and exhibits exemplary customer service skills in problem resolution. Dependability in areas of attendance, punctuality and the timely performance of duties. A working knowledge of medical terminology is necessary.
*This position will be scheduled at multiple TriHealth locations*
EDUCATION: Graduate of an approved technical, professional, or vocational program Business Will also accept other medical/ healthcare related fields of study
EXPERIENCE: Up to 1 year Previous scheduling or call center experience
SPECIALIZED KNOWLEDGE: Familiar with on line data entry/retrieval systems. Highly Preferred- skills and experience working with electronic medical records such as EPIC.
TRIHEALTH VIDEO
HOSPICE VIDEO
Job Title: Appointment Coordinator
Department Name: THPP OUTREACH DEPT
Location: Baldwin
Hourly/Salaried: Hourly
Employment Status: Full Time Position
Bi-Weekly Hours:80
Shift: Day/Evening Shift
Weekend Commitment: No
Holiday Commitment: No
On-Call Commitment: No
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