Administrator

Full Time
Dallas, TX
Posted Just posted
Job description
Overview:

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries. We deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.

Provide adequate support in architecture planning, migration& installation for new projects in own tower (platform/dbase/middleware/ backup)

Lead the structural/ architectural design of a platform/middleware/ database/ back up etc. according to various systemrequirements to ensure a highly scalable and extensiblesolution

Conduct technology capacity planning by reviewing the currentand future requirements

Utilize and leverage the new features of all underlyingtechnologies to ensure smooth functioning of the installed databases andapplications/ platforms, as applicable

Strategize & implement disaster recovery plans and createand implement backup and recovery plans

Manage the day-to-day operations of the tower

Manage day-to-day operations by troubleshooting any issues,conducting root cause analysis (RCA) and developing fixes to avoidsimilar issues.

Plan for and manage upgradations, migration, maintenance,backup, installation and configuration functions for own tower

Review the technical performance of own tower and deploy ways toimprove efficiency, fine tune performance and reduce performancechallenges

Develop shift roster for the team to ensure no disruption in thetower

Create and update SOPs, Data Responsibility Matrices, operationsmanuals, daily test plans, data architecture guidance etc.

Provide weekly status reports to the client leadership team,internal stakeholders on database activities w.r.t. progress, updates,status, and next steps

Leverage technology to develop Service Improvement Plan (SIP)through automation and other initiatives for higher efficiency andeffectiveness


Team Management

Resourcing

Forecast talent requirements as per the current and future businessneeds

Hire adequate and right resources for the team

  • Train direct reportees to make right recruitment and selectiondecisions

Talent Management

Ensure 100% compliance to Wipro’s standards of adequateonboarding and training for team members to enhance capability &effectiveness

Build an internal talent pool of HiPos and ensure their careerprogression within the organization

  • Promote diversity in leadership positions

Performance Management

Set goals for direct reportees, conduct timely performance reviewsand appraisals, and give constructive feedback to direct reports.

Ensure that organizational programs like Performance Nxt are wellunderstood and that the team is taking the opportunities presented bysuch programs to their and their levels below

Employee Satisfaction and Engagement

Lead and drive engagement initiatives for the team

Track team satisfaction scores and identify initiatives to buildengagement within the team

  • Proactively challenge the team with larger and enriching projects/initiatives for the organization or team

Exercise employee recognition and appreciation


Benefits @ Wipro
  • Paid Parental Leave
  • Excellent Remuneration Package.
  • Quarterly bonus/variable pay.
  • Quarterly Career Progression Reviews – we do not limit our employees to the usual once per year reviews!
  • Corporate Healthcare Benefits
  • 401k benefits
  • Fringe, Concession + Membership & Subscription Tax Benefits.
  • Financial Advisory & Banking Benefits.
  • Free Ongoing training and development to help you reach your full potential.
  • Collaborative team - positive and empathetic people who love to laugh either through social distancing in the office or virtually from home!
  • Team building, fun activities, and social events – COVID permitting.
Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.

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