SUMMARY:

Open Door Community Health Centers is looking for an Administrative Assistant to work in their Arcata Admin. Offices supporting the Operations team. This position requires a responsible, motivated self-starter who can multi-task projects and duties alone or as part of a team. The Administrative Assistant is responsible for administrative duties, which require high-level skills in the performance of secretarial support and project administration as requested by management and senior-level staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Relieves management and senior-level staff of projects and duties as directed.
• Composes detailed reports, letters, memos, and other written communications to staff, outside agencies, and governmental organizations.
• Organizes and maintains department files, confidential files, and various reports.
• Receives calls and responds to inquiries.
• Conducts research as necessary to complete special projects.
• Gains and maintains a working knowledge of appropriate federal, state, local and clinic regulations as applicable to their department and supervisory staff.
• Assembles materials from files and records for use in preparing reports, answering correspondence and inquiries, and carrying out various office functions.
• Maintains excellent public relations with all clinic personnel, governmental agencies, and members of the community.
• Provides light clerical support, such as invoicing and correspondence, as needed.
• Adherence to ODCHC’s attendance policy.
• Other duties and responsibilities as designated by supervisor.

QUALIFICATIONS:

• Excellent interpersonal skills. Ability to establish constructive working relationships with all levels of employees in a staff of varied and diverse backgrounds.
• Ability to effectively present information to and respond to questions from ODCHC staff and patients, community contacts, and the general public.
• Ability to work as a member of a team in order to solicit input from other affected departments or individuals, communicate pertinent information to other team members, and support team decisions.
• Ability to work efficiently unsupervised.
• Excellent written and verbal communication skills.
• Ability to read, analyze, and interpret complex documents.
• Ability to multi-task and manage multiple complex duties and projects neatly, accurately, and completely.
• Computer skills, including familiarity with designing and using databases and spreadsheets, word processing programs, and graphical and page layout software. Layout and graphic design skills.
• Ability to calculate figures and amounts such as discounts, interest, percentages.

EDUCATION and/or EXPERIENCE:

• High school diploma or GED.
• Two years college or two years equivalent administrative support experience.
• Experience with word processing, database, and spreadsheet software, including Office 2000. Familiarity with layout and graphic design software including Pagemaker and Claris Impact.

SUPERVISORY RESPONSIBILITIES:

NONE

PHYSICAL REQUIREMENTS:

• Speaking and hearing sufficient to communicate effectively by phone or in person, at normal volumes.
• Vision adequate to read correspondence, computer screen, forms, etc.
• Good manual dexterity.
• Ability to sit for extended periods of time.
• Ability to use keyboard and view computer screen for extended periods of time.