Job description

GENERAL PURPOSE

Friday and Saturday Night---Audit/Desk Clerk.

Possibility of additional audit or desk shifts.

Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud.

ESSENTIAL DUTIES/RESPONSIBILITIES

Audit, balance and report on all food and beverage outlets (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information.

Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed.

Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing.

Prepare and input statistics and income journal sheets for preparation of daily reports.

Balance and close all bank ticket codes, daily.

Run night audit final after insuring all revenues are in balance nightly.

Perform the duties of a Front Desk Clerk including express checkouts.

OTHER DUTIES/RESPONSIBILITIES

Assist in keeping the lobby and public areas in good working order.

Perform basic security checks as needed throughout the property.

Assist PBX in taking and placing wake-up calls, as needed.

Hours: Primary hours 11:00 p.m. - 7:00 a.m.; scheduled days and times may vary based on need.

JOB QUALIFICATIONS

Knowledge

Ability to operate personal computer, cash register and calculator.

Ability to compile facts and figures.

Telephone and guest relations etiquette and skills.

Skills

Moderate hearing required to communicate with guests.

Excellent vision required for viewing of screen.

Excellent speech communication skills required to communicate with guests over the telephone.

Excellent comprehension and literacy required for reading daily reports, numbers, etc.

Physical Abilities

Ability to lift files/papers up to 5 lbs. 50% of time. May lift luggage up to 50 lbs.

Mobility - ability to move between front desk, PBX and accounting and various other areas in the hotel, 15-20% of time.

Education/Formal Training

High school education or equivalent experience.

Job Type: Part-time

Pay: From $17.50 per hour

Schedule:

• 8 hour shift
• Holidays
• Night shift
• Weekend availability

Ability to commute/relocate:

• Brookfield, WI 53005: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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