Visitor Services Associate - ( 22144218 )

Department Overview:

The Montana Department of Commerce works with statewide and local partners, private industry, and small businesses to enhance and sustain economic prosperity in Montana. The Department works to improve the state's economy through business creation, expansion, retention, and diversification of the state's economic base; provides direct technical assistance, grants and loans for Montana's entrepreneurs, businesses and their employees; strengthens the economy through the promotion of tourism development, promoting and protecting historic sites, and marketing Montana as a travel and filmmaking destination; promotes access to new markets, both foreign and domestic, for Montana goods and services; provides financing for homeownership and rental assistance opportunities for Montana families; and develops and improves public infrastructure and housing for Montana citizens by providing grants and technical assistance to Montana communities and counties.

Department of Commerce values their employees and here are some of the core competencies that the Department believes in: Commitment, Communication, Initiative and Accountability, Influence, Personal Effectiveness, and Thinking and Problem Solving.

This position is open until filled; applications will be reviewed bi-weekly.

Job Overview:

The Montana Heritage Commission preserves and manages historic resources in Virginia City and Nevada City and promotes the appreciation of history through quality visitor experience. The MHC is hiring 12 seasonal short-term worker positions not to exceed 90 workdays. Weekends and extended hours are required with the season beginning mid-May and ends in September (Labor Day).

2023 Season

Training week – May 22nd – 26th

Season – May 27th – Sept. 4th

Visitor Service Associate Tasks

These 12 positions will be working at the Virginia City Depot, Nevada City Museum, River of Gold Panning Experience, and on the Alder Gulch Shortline Railroad.

• Sell tickets/passes for NC Museum, Railroad and River of Gold Panning

• Use a register and credit card machine to collect sales

• Maintain head counts for venues

• Greet visitors and give out information on history regarding the area and attractions

• Stock merchandise

• Other duties as assigned

Twelve Short Term Workers will have rotating schedules at the different locations- Virginia City Depot, Nevada City Museum, River of Gold, and Alder Gulch Shortline Railroad. Employees must be flexible in order to work varied shifts as well as a variety of concessions.

Shared housing provided for employees who stay the whole season (Memorial Day weekend – Labor Day).

Resume is required. Please make sure the resume is attached, prior to uploading, by checking the box next to the attachment that is marked "relevant". The resume must be attached in order to be considered for this position. If your online application does not have the required attachment, this will result in your application being considered incomplete and removed from further consideration.

Qualifications - External

The above knowledge, skills, and abilities are typically acquired through a combination of education and experience equivalent to graduation from high school and one (1) year of job-related experience. Other combinations of equivalent education and experience may be considered.

Applicant Pool Statement : If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection. Training Assignment : This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.

Salary: $ 15.00 - 18.00 Hourly Telework Eligibility : Not Telework Eligible Benefits Package Eligibility : Retirement Plan Optional

Number of Openings : 12 Employee Status : Seasonal Schedule : Full-Time

Shift : Day Job Travel : Yes, 5 % of the Time

Primary Location : Virginia City Agency : Department of Commerce Union : 000 - None

Posting Date : Jan 3, 2023, 1:00:00 AM Closing Date (based on your computer's timezone): Ongoing

Required Application Materials : Resume

Contact Name : Shannin Danko | Contact Email : SDanko@mt.gov | Contact Phone : 406-841-2074