Job description

About us

Valley Animal Hospital of Merced is a full-service animal hospital that offers pets preventative care and vaccines, spaying & neutering, soft tissue and orthopedic surgery, chemotherapy, ultrasound and radiology, in-house laboratory, pet lodging and care, an online discount pharmacy, and so much more!

Our Mission is to provide Pets and Clients with:

• High Quality and Affordable Veterinary Care
• A Compassionate and Comfortable Environment
• Excellent Service

Valley Animal Hospital is looking for a full time Veterinary Assistant/Technician. Friendly office with great teamwork, high professional standards, Cornerstone, digital x-ray, and Idexx lab stations. Experience working in a veterinary hospital preferred. You must also have the ability to work calmly and efficiently under pressure, and be able to maintain good working relationships with a variety of client personalities. Must be a self-starter, able to effectively utilize down-time and multi-task. Work may involve moderate lifting; there is a frequent need to stand, stoop, twist, walk, lift animal crates and other objects (up to 40 pounds), and perform similar actions during the course of the workday.

EDUCATION:

-Some college or college equivalent trade school preferred but not required

-RVT a plus

PRIMARY RESPONSIBILITIES / KEY SKILL AREAS

Client Communication

· Communicate with clients regarding the medical status of their pet. Provide accurate information to clients concerning fees, hospital policies, etc.

· Instruct clients as to what they should do prior to bringing their pets in for procedures, how to care for their pets after discharge from the hospital, how to administer medications, etc.

· Demonstrate warmth, courtesy and professionalism in all interactions with clients.

Animal Handling

· Restrain animals in a safe, efficient and compassionate manner during examinations and procedures.

· Assist with moving animals throughout the hospital. Cage and remove animals as needed.

· Exercise compassion and care in all interactions with patients. Know how to properly handle difficult or contentious animals.

Assist Veterinarians / Exam Room Protocol

· Follow established procedures in order to assist veterinarians with examinations and facilitate the flow of clients and patients through the out-patient clinic. Consult with veterinarians on a daily basis to plan each day’s activities. Keep doctors apprised of potential problems, discussions with clients, etc.

· Review medical records and notes made by the admitting receptionist in order to discern the nature of the visit and any tests or procedures that may be needed.

· Discuss with the client the reason for the visit, any symptoms or problems being experienced, and any procedures that may need to be done (i.e. vaccinations, fecal or heartworm tests, etc). Utilize a pre-exam checklist to ensure that all medical needs are covered. Obtain base information (weight, temperature, etc) on the pet.

· Obtain any lab samples that may be needed from the pet. Utilize a fecal loop when necessary. Anticipate and prepare any medications or vaccines the doctor will need to treat the patient.

· Notify the veterinarian when patients in the exam room are ready to be seen. Advise the veterinarian of the information already known such as the nature of the visit, preventive procedures due, tests that are to be run, etc. Assist the veterinarian within the exam room by restraining the animal, preparing forms, obtaining instruments, etc. Remain in the exam room until excused by the doctor.

· Perform any lab work that may be needed or make sure that lab work is performed by another team member while the patient is still in the exam room.

· Ensure all procedures rendered during the visit are documented for proper billing. Ensure that all vaccinations, procedures, notes, etc have been documented in the medical record.

Due to our high call volumes, please do not call regarding this job posting.

Job Type: Full-time

Job Type: Full-time

Pay: $15.50 - $17.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 10 hour shift

Work Location: In person

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