Job description

WHO ARE YOU?

A highly organized, customer service and people-centric leader who loves art, experiences, and entrepreneurial journeys. As a motivated, self-starter, you embody the spirit to take something and run with it, while maintaining a sense of professionalism. If you love a high-paced environment where your work truly matters, please read on...

WHO ARE WE?

Impact Museums is a top producer of immersive experiences which combine the latest technologies, incredible story-telling, and groundbreaking visuals to create truly inspiring experiences at the intersection of entertainment, culture, and social impact. The Company tours and presents these experiences at live entertainment venues across the country including its owned and operated venues located in 6 of the top 10 markets across the United States. These venues were designed and developed to host a wide range of events ranging from cutting edge projection mapping experiences using state of the art digital animation technology to traditional live entertainment touring productions to special events for some of the largest global brands.

In addition to producing its own content at Impact Studios, Impact Museums partners with top creators to expand their proprietary IP as well. Its first partnership was with the visionary creators of Immersive Van Gogh, a $100M+ global hit, which IM helped launch across the United States during the pandemic. The IM team is made up of award-winning industry leaders who collaborate every day with brilliant creatives, social advocates, and corporate partners to build the future of experiences and to leave a positive impact on our world.

THE ROLE

Impact Museums is seeking Venue Associate to join the team at our Los Angeles venue. The Venue Associate will represent the venue and will carry and lead a strong vision for the venue and team.

These individuals will play a critical role in providing support to their leadership team with responsibility for all aspects of operations for their venue, including ticketing, food & beverage, warehouse, and retail.

RESPONSIBILITIES

• Supporting the day-to-day operations of the venue within the policies and guidelines set forth by the General Manager and the leadership team
• Participate in staff meetings and drive areas of improvement as it relates to guest relations
• Ensure a timely operation of multiple exhibits and practice the safety procedures and protocols and in compliance with state, federal and local regulations as well as company and brand standards
• Greeting visitors upon arrival
• Light custodial duties as necessary
• Cross- trained in operating computerized ticketing, retail, and food & beverage systems and ensuring all account data is captured accurately
• Processing and managing cash, debit, and credit card transactions with confidence
• Promote and communicate health and safety procedures put in place to protect staff and guests, and report safety hazards to the Supervisor and/or Manager on Duty
• Other duties as assigned by the General Manager and Impact Museums management team

QUALIFICATIONS

• Excellent communication, time management, and organization skills
• Excellent customer service, high energy, and enthusiasm
• A high level of self-awareness, receptivity to change, and integrity
• Ability to work independently and in a team setting
• Availability to work varied shifts, including mornings, evenings, weekends, and holidays
• This is a Seasonal Part-Time opportunity with possibility of extension to permanent hire

WORK ENVIRONMENT

• The role is on-site in Los Angeles, CA
• Must be able to tolerate loud noise levels & busy environments
• Ability to stand and walk for long periods of time including maneuvering up and down stairs
• Ability to wear and utilize a radio and earpiece
• Ability to lift 25 pounds

Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by Impact Museums for a visa.

EQUAL EMPLOYMENT OPPORTUNITY

Impact Museums strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. BIPOC and LGBTQ+ individuals are strongly encouraged to apply.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Job Types: Part-time, Contract, Temporary

Pay: $17.00 per hour

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Weekend availability

Ability to commute/relocate:

• Los Angeles, CA 90028: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you available to work weekends?

Shift availability:

• Night Shift (Preferred)
• Day Shift (Preferred)

Work Location: In person

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