Job description
Become a part of the Young Living family!
Young Living is a universally known, household name that is revered and respected for the countless benefits it brings to humanity. Propelled by the world’s purest essential oils and oil-infused products, along with our passionate commitment to empowering individuals to whole-life wellness, we champion the modern essential oil movement. A global, purpose-driven wellness revolution is underway, and Young Living leads the charge.
Working at Young Living
Our community of wellness started small in 1993, when
D. Gary Young
and Mary Young developed their first organic herb farming and distillation operation. After establishing Young Living in 1994, the Youngs developed its groundbreaking Seed to Seal® process, which preserves the integrity and potency of essential oils through every step of the production process.
We believe every person has the right to wellness. It transcends all and has the power to unite us as members of the same human family striving for the same happiness. It is part of the reason we are passionate about making everyone feel included, welcome, and respected. Regardless of age, race, color, religion, sexual orientation, gender identity, national origin, physical or mental disability, ancestry, protected veteran status, or any other characteristic protected by local law, all are welcome in the Young Living family.
Summary
Young Living is looking for a high-energy, self-motivated, results-driven diamond support team member. This position plays a significant role in supporting Young Livings valuable members. The ideal candidate has comprehensive experience with customer service, thrives in fast paced environments, and has tenure and knowledge of Young Living.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
1. Establish relationships of trust and accountability with Brand Partners, providing support via phone, e-mail, text, and face to face. 80%
2. Manage internal processes within the team as assigned by the management, support the field with development, participate in feedback to better serve our Brand Partners, and make sure that they are up to date with policies. 5%
3. Find ways to improve their relationship with Young Living and help congratulate them on achieving rank, collection birthday information, along with their favorite products and preference for gift. 5%
4. Travel and support training events once a month or more, usually around eight days annually, where this role will support the U.S Diamond leaders. 5%
5. Manage set up, registration, volunteer, and tear down of event sales tables and trainings. 5%
Competencies
Relationship Management
Oral and Written Communication
Customer Service
Global and Cultural Awareness
Decisive Decision-Making
Time Management
Relationship Management
Oral and Written Communication
Customer Service
Global and Cultural Awareness
Decisive Decision-Making
Time Management
Training and Development
Managing Client Relationships
Sales Growth and Revenue
Knowledge, Skills, and Abilities
Working knowledge of Microsoft Office
Knowledge of Young Living’s products
Skilled in customer service
Skilled in relationship management
Ability to work with others and individually
Ability to communicate professionally
Ability to travel regularly
Supervisory Responsibility
This position does not supervise employees.
Work Environment
This job operates in a professional office environment. The role routinely uses standard office equipment such as a laptop, desktop, smartphone, photocopiers, shredders, and filing cabinets. The noise level in the work environment is usually moderate. Essential oils are worn and/or diffused in the work environment.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to use manual dexterity to handle, feel, and operate objects, tools, and controls and reach with hands and arms. This individual is frequently required to stand, talk, and hear. Specific vision abilities of this job include close vision and ability to adjust focus. The employee is required to type, file, and lift office supplies up to 20 pounds. The employee must be physically able to tolerate the scent of essential oils worn or diffused.
Position Type/Expected Hours of Work
This position requires the incumbent to be physically present at the assigned worksite. The regular schedule is from 9:30 a.m. to 6 p.m., with an hour lunch, Monday through Friday. Schedule is subject to change to meet team needs. Occasional evening and weekend work may be required as job duties demand.
Required Education and Experience
High school diploma or equivalent and three to five years’ experience in customer service. Or equivalent education and experience.
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as needed to meet the ongoing needs of the organization.
Additional information
Young Living is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
If you’re an active Young Living employee, please apply through Workday.
johnandkristie.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, johnandkristie.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, johnandkristie.com is the ideal place to find your next job.