JOB SUMMARY: The MA/MS Therapist has training in one of the mental health professions and clinical skill and experience to assess, plan, develop, coordinate, and provide crisis intervention services to program clients with mental illnesses and co-occurring disorders who come into contact with Law Enforcement Officers.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES: The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification with or without an accommodation. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

• Follow LSBC/MCRS policies and procedures that have been outlined.
• Work with an assigned officer/department within the Groveland Police Department to ensure community safety.
• Complete initial and follow up assessments with consumers that have been in contact with Groveland Law Enforcement.
• Provide crisis intervention services as needed in the community.
• Ensure data collection for the grant as written and contracted with county partners. Cooperate in the data reporting activities within the MCRS program.
• Maintain positive relationships, in coordination with other staff, with law-enforcement, courts, community control agencies and other human services agencies, and with informal community resources.
• Perform on-call duty for crisis intervention.
• Complete all required trainings at orientation and annually. Complete 40 hours Crisis Intervention Team Training for law enforcement and first responders in Lake and Sumter counties. Participate in the provision of CIT training in conjunction with the FCST CIT Liaison.
• Any other duties as assigned.
• The ability to comply with the regulations requiring a workplace of dignity and respect and equal employment opportunity compliance

• The ability to work collaboratively with others and to accept constructive criticism from supervisors and managers
• Willingness to abide by the company’s published rules and regulations
• Any other duties as assigned by Leadership

COMPETENCIES: Knowledge, Skills, Abilities, and Motivation (KSAM) required for an employee to be successful.

• Serving Our Consumers: Effectively meeting consumer needs, building productive consumer relationships, and taking responsibility for consumer satisfaction and loyalty.
• • Consumer Focus: Building strong consumer relationships and delivering consumer-centric solutions.
  • Values Differences: Recognizing the value that different perspectives and cultures bring to an organization.
  • • Age Specific: Interventions, Knowledge, Developmental Stages, Enhancement of Family Involvement
    • Basis Job Readiness: Courtesy, Flexibility, Reliability, Responsiveness
    • Personal Effectiveness: Communication, Interpersonal Skills, Self-Management
    • Organizational/Management: Compliance, CQI Commitment, Management of Information, Organizational Participation, Safety
    • Performance Specific: Assessment, Crisis Management, Customer Focus, Empowerment/Advocacy, Medication Issues, Psychosocial Interventions
• Effective Communication: Clearly conveying information and ideas to individuals and groups in a manner that engages the audience and helps them understand and retain the message.
• • Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
  • Manages Conflict: Handling conflict situations effectively, with a minimum of noise.
• Continuous Improvement: The ongoing process of achieving positive changes in service and processes in order to improve efficiency and quality.
• • Resourcefulness: Securing and deploying resources effectively and efficiently.
  • Cultivates Innovation: Creating new and better ways for the organization to be successful.
• Expertise: Demonstrating proficiency of an employee's skill or knowledge within their field of practice.
• • Drives Results: Consistently achieving results, even under tough circumstances.

JUDGMENT/DECISION MAKING: Utilizes established corporate policies and procedures in making decisions. Uses sound judgment in meeting the responsibilities and performing the duties of the position.

KNOWLEDGE AND JOB SKILLS: Must have a clear understanding of the characteristics and problems of adults with mental illnesses and co-occurring disorders and be knowledgeable about the criminal justice system and about crisis intervention. Demonstrates excellent verbal and written communication skills. Works collaboratively with internal and external partners. Displays excellent telephone and customer service skills.

PERSONAL QUALITIES: A pleasant and friendly manner is vital to satisfactory job performance. Must display patience and understanding in people with psychiatric disabilities and difficult customer service situations. Must be alert and vigilant at all times. Dependability and adaptability essential for this position. Must show initiative and be able to work autonomously.

SPECIAL FACTORS: Maintains a professional atmosphere. Provides excellent customer service. Maintains good working relationship with center, as well as, facility staff and external agencies. Works with staff psychiatrist to coordinate pharmacological management. Must have an active Florida driver’s license and meet insurance requirements to drive as part of job duties, with clean driving record.

EDUCATION & EXPERIENCE:

• Education: Master’s degree in nursing, social work, psychiatric rehabilitation, counselint or psychology, or is a psychiatrist. Licensed according to the laws of the state or license eligible preferred
• Experience: Minimum of 2 years experience with the severe and persistent mental illness population

• Driving Requirements:
  • Must be Over the age of 21 required
  • Minimum of 5-years driving experience required
  • Possess a Valid FL Driver’s license (within 30 days of hire if currently do not possess)
  • Possess a continuously valid US Driver’s license for the past three years, from date of issue required
  • Safe Driving record required

TRAINING & DEVELOPMENT: Completes all requirements according to Individual Training Plan within the first six months of hire and annually. Other training and/or professional development may be assigned due to evolution of programs.