We are seeking a Full Time Teller for our Odessa Branch

As a Teller with YNB, you will be responsible for providing teller services either in the drive thru or the lobby while meeting performance standards and providing quality customer service.

Job Function:

• Conduct all credit and debit transactions in compliance with established bank policies and procedures.
• Maintain proper cash on hand and preparing daily settlement of teller cash and proof transactions.
• Perform additional customer services such as filling change order requests, issuing cashier's checks, taking loan payments, exchanging negotiable instruments, etc.
• Managing risk while actively practicing loss prevention.
• Demonstrate high level of accuracy and efficiency when conducting client transactions.
• Promote, represent, and welcome current and potential customers, employees, and vendors to the bank in a professional and inviting manner.
• Lead and encourage a positive working environment with a can-do attitude which fosters our core values.
• Perform other related duties assigned.

Skills & Knowledge:

• Accuracy and Quality – Ability to achieve a high standard with work processes and outcomes, can complete tasks with a concern for all details involved; monitors and checks work for precision, clarity, and completeness; produces quality results.
• Customer service – Ability to provide internal and external customers with the highest quality of customer service that meets their needs, in a timely, efficient, and professional manner; ability to follow up on customer complaints, questions or requests.
• Verbal Communication – Ability to express ideas effectively and speak clearly in individual or group situations, adjusting style and methods to meet specific needs of the audience; attentively listens to others to gather data and paraphrase meaning to verify understanding.
• Written Communication – Ability to use correct English grammar, punctuation, and spelling; communicates information (facts, ideas, or messages) in a succinct and organized manner; produces written information which may include technical material that is appropriate for intended audience.
• Dependability – Ability to make self available for work on a consistent and timely basis with infrequent unplanned absences; ability to ensure work responsibilities are covered when absent; ability to follow instructions and respond to managements directions.
• Teamwork – Ability to work cooperatively with others as part of a formal or informal team to accomplish Bank goals; ability to respect the needs, ideas, and contributions of others; ability to contribute to and accepts consensus; ability to subordinate own objectives to the bank or their team. Ability to focus on solving conflict, not blaming; ability to maintain confidentiality.
• Continuous Learning – Ability to take responsibility for own learning and development by acquiring and refining of technical and professional skills needed in job related areas; ability to proactively seek performance feedback and identify approaches to improve own performance.
• Teller/Cash Drawer Handling Experience.
• Knowledge of general banking policies /procedures.
• Basic skills operating a personal computer including Microsoft Word, Microsoft Excel, Microsoft Outlook, OneNote and navigating the internet.
• Typing Speed Minimum: 30 wpm, 0 errors.
• Completing clerical tasks such as filing, photocopying, scanning, and organizing.

Education:

Required

High School Diploma

Schedule: Monday to Friday: 8am – 5 pm (40 hours)

Benefits:

Yoakum National Bank is a competitive employer and provides many benefits from a choice of insurance coverages to company-matched 401k contributions.