KioSoft Technologies (KioSoft) is a growing hardware/software company providing turnkey custom solutions for the Commercial Laundry, Vending, and other unattended Payment Industries. KioSoft has operations in the United States, Canada, China, Korea, and authorized dealers worldwide.

The company's strength lies in its ability to provide a comprehensive blend of superior technology and customized software solutions. These range from the most basic machine interfaces to custom applications to branding to complex networking solutions.

We are looking for a highly motivated, and trainable individual with drive and determination to help us provide high quality customer service to our client base. We strive to maintain a professional, yet relaxed working environment while providing room for growth.

Main Duties and Responsibilities

• Phone/ email customer service and troubleshooting/problem solving
• Conduct on-site and remote training
• Assist with on-site installations as needed
• Other duties as assigned

Qualifications

• Ability and flexibility for travel required (Continental US)
• Excellent Computer skills
• Familiarity with Linux, MySQL, Microsoft Azure, and other server environments a plus
• Networking knowledge
• Familiarity with Microsoft Office (Word, Excel, Outlook, etc.)
• Excellent written and oral communication skills
• Very good organizational and multitasking skills
• Can communicate technical concepts clearly to customer's level of understanding
• Ability to identify and resolve problems creatively
• Ability to troubleshoot issues relating to our systems and hardware (training provided)
• Spanish is a plus

Education

• AA or AS in Computer Science or other applicable field of Study suggested
• Network Certifications (MCSA, A+, CCNA, Net+) preferred

Please Note:

We are an equal opportunity employer and will provide accommodations during the recruitment process upon request. We thank all applicants for their interest; however, only candidates under consideration will be contacted.