Team Teacher (Training/Coaching Lead)

Full Time
Pittsburgh, PA 15238
Posted
Job description
Team Teacher (Training/Coaching Lead)

Chick-fil-A at Fox Chapel, Pittsburgh, PA

Chick-fil-A at Fox Chapel is seeking a teacher to apply their experience to our continued pursuit of “Operational Excellence” while creating a positive work culture. You’ll be specifically responsible for training functions such as orientation, new hire training, evaluations, and continual development training while also assisting with operational responsibilities.

We are looking for someone who is a motivated self-starter with the ability to work efficiently and help in any way that is needed. This is a senior leadership role at our location that will consist of a 30/70 split between teaching and operational responsibilities.

Pay Type: Starting at up to $17-20/hr

Position Type: Full-Time (+40 hours weekly) / Open Availability (Monday - Saturday)

Our Benefits:
  • Health Insurance Contribution
  • Up to 80 hours PTO (Full-time availability)
  • Uniform stipend
  • Access to scholarship up to $2,500 per year
  • Sundays Off
  • Flexible Hours
  • Employee Meals
  • Opportunities for Advancement and Leadership Skill Development
  • Positive and Encouraging Work Environment
Qualifications:
  • Experience as a teacher, with a proven ability to develop individuals to work as part of a team in fast-paced environments
  • Basic computer and iPad competency
  • Must be able to meet the physical demands of the position which includes, but is not limited to standing for up to 10 hours and lifting up to 50lbs
Teaching Responsibilities:
  • Completes all onboarding setup for new hires including Pathways (online training portal) and uniform orders
  • Performs new hire orientation and training
  • Conducts Team Member reviews regularly
  • Executes plans to address growth and coaching needs
  • Inform the Leadership of onboarding and training needs during regular meetings
  • Serves as a subject matter expert to leadership for ongoing hospitality and production support
  • Coordinates with Senior Leadership to make changes in the restaurant to improve our speed of service, accuracy, and attentive/courteous scores
Operational Responsibilities:
  • Complete understanding of each key position in both the front and back of the store
  • Assist with FOH/BOH positions on shift as needed
  • Demonstrate knowledge of the brand and menu items
  • Follow Chick-fil-A’s operational policies and procedures
  • Maintain regular and consistent attendance and punctuality
  • Achieves strategic, annual business results through focus and action on tactical monthly and quarterly objectives and tasks and reviewing reports
  • Maintains a positive working relationship and treats all employees and leaders with respect while providing them with direction and feedback
  • Maintain regular and consistent attendance and punctuality
Required Skills:
  • Strong desire to engage with Team Members by encouraging and challenging them in their development
  • Strong attention to detail, and the ability to identify areas of improvement and implement changes
  • Ability to build personal connections with the team
  • Understand the expectation of Chick-fil-A customer service standards and operational excellence
  • Self-leader committed to personal growth
  • Ability to multitask while working at a quick, yet efficient, and thorough pace
  • Team-oriented, adaptable, dependable, and strong work ethic
  • Contagious positive attitude
  • Willingness to step into any operational role
  • Customer-service oriented
  • Must be an excellent coach, communicator, and team builder
  • Strong desire to serve others
Thank you for your interest in employment at Chick-fil-A at Fox Chapel! Upon submitting your resume, you’ll be contacted via phone call or email within 1-3 business days. Please do not contact the store.

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