Job description

POSITION TITLE: QSR Team Member

REPORTS TO: Management

POSITION SUMMARY:

The Team Member greets and serves guests, prepares product, maintains food safety and sanitation standards, and handles or processes light paperwork. Exceptional guest service is a major component of this position.

TASKS AND RESPONSIBILITIES:

• Team member exhibits a cheerful and helpful manner while greeting guests and preparing their orders and trying to upsale and promote new items.
• Demonstrates a complete understanding of menu items and explains them to guests accurately.
• Uses Point of Sale system/cash register to record the order and compute the amount of the bill. Collects payment from guests and makes change.
• Performs cash counts when starting and ending a shift accounting for all money and credit card receipts.
• Prepares food neatly, according to recipes and in a timely manner.
• Checks products in sandwich unit area and restocks items to ensure a sufficient supply throughout the shift.
• Understands and adheres to proper food handling, safety and sanitation standards during food preparation, service and clean up.
• Cleans and maintains all areas of the restaurant to promote a clean image.
• Understands and adheres to all quality standards, recipes and procedures as outlined in the location operation manual.
• Performs light paperwork duties as assigned.
• Completes required training courses as directed.

ESSENTIAL FUNCTIONS:

Ability to understand and implement written and verbal instruction.

Physical: Must be able to work any area of the restaurant when needed and to operate a computerized point of sale system/cash register. Position requires bending, standing, and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 50 pounds occasionally.

Full time/part time and day shift/night shift/weekend shift positions vary by location.

EOE.

Job Types: Full-time, Part-time

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Work Location: In person

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