Shuttle Driver - Regency by Sonesta

Full Time
Miami, FL 33126
Posted
Job description

What Makes a McKibbon Shuttle Driver?


The Shuttle Driver is responsible for picking up and dropping off guests at various locations as well as assisting with luggage to and from rooms during check-in and check-outs when needed. This position requires an exceptional level of customer service, valid Driver’s License, and a clean driving record.


A Day in the Life:

  • Hotel Shuttle Driver will provide exceptional customer service when transporting guests to and from the hotels.
  • You will serve as the guest’s first impression and ensure that the guest’s arrival experience from the airport is of the highest customer service experience.
  • Shuttle driver will explain the features of the hotel and the local area.
  • You will deliver faxes, packages, suitcases, and trunks.
  • Shuttle driver will keep record of calls for service.
  • You will greet guests at front door or car upon arrival.
  • You will assist the front desk at the hotel during down times by answering phones, stocking the suite shop, answering guest questions, and stocking the coffee station.
  • You will maintain the image of the hotel by appearing presentable, well-groomed, and in a pressed uniform.


Requirements

  • Valid Driver’s License with no accidents in the last 6 months
  • A high school diploma or equivalent vocational training certificate
  • The ability to perform basic math skills
  • Strong written and verbal communication skills
  • The ability to provide excellent customer service and maintain a professional demeanor at all times
  • The ability to input and access information in the property management system/point-of- sales system
  • The ability to maintain the safety and security of guests at all times


Perks & Benefits Beyond the Basics:


We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. Our benefits package covers:


Physical & Mental Wellness:

  • Full Time Associates:
  • Comprehensive benefits package including medical, dental, and vision
  • Life insurance
  • Short- and long-term disability
  • Paid time off and holidays
  • Wellbeats APP to support physical and mental wellness


Financial & Occupational Wellness:

  • Competitive Compensation
  • Brand and company training classes, workshops and conferences for career growth and development
  • Full Time Associates:
  • 401K Savings Plan with matching funds
  • Tuition reimbursement


Personal Wellness:

  • Fundraising matching funds program
  • Volunteer opportunities
  • 24/7 chaplain services
  • Exclusive hotel rate discounts

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