Job description
The Showroom Coordinator will assist with day to day operations of the Cambria Showroom in Kent, WA. This individual will assist with guest relations and customer experience as well as some event coordination/details. This position will strive to discover customer needs while guiding them across the brand. This role will deliver the brand experience and product knowledge to customers as well as trade professionals. This role will report to the Showroom Manager, rolling up to the Director of Showrooms.
Essential Duties and Responsibilities:
- Assist in day to day operations of the Showroom
- Provide exceptional customer experience to all scheduled appointments and walk-ins
- Generate sales leads and collaborate with the local sales team within the DC territory
- Create visibility of the Showroom to industry partners
- Learn and master Brand and product knowledge effectively
- Assist the Showroom Manager in placing sample orders for sales team
- Make follow up phone calls with consumers & business partners
Requirements:
- Effective interpersonal, verbal and written communication skills
- Strong attention to detail, high level of organization and initiative
- Passion for sales and closing skills
- Strong project management skills
- Ability to develop and maintain strong working relationships with internal and external parties
- Professional demeanor
- Pronounced analytical and follow up skills
- Ability to thrive in a fast-paced, high-energy environment
- Ability to work evenings and weekends for events as business requires
Minimum Requirements:
Education: College Degree (preferably Marketing, Interior Design / Home Fashion, Retail Sales)
Experience: 1-3 years’ relevant experience in the retail showroom environment providing excellent customer service
Systems: Google Suites, Microsoft Office, Salesforce (preferred)
Additional Requirements:
Managerial Responsibilities: N/A
Travel Requirements: N/A
Physical Requirements: Showroom position requiring some lifting of samples, up to 25 pounds and event set up
Job Type: Full-time
Pay: $22.00 - $28.00 per hour
Experience level:
- 1 year
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Ability to commute/relocate:
- Kent, WA 98032: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
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