Dealership:

Oregon City Subaru

Service Porter

The Service Porter is responsible for assisting the Service Staff to ensure our customers receive excellent service. This individual takes care of vehicles in the Service department when the vehicle is not actively being worked on by technicians.

Responsibilities

• Greet and welcome service customers in a genuinely friendly and courteous manner. Assist all customers promptly and professionally.
• Install disposable seat covers, steering wheel cover, and floor mats in vehicles arriving for service.
• Identify the service advisor with whom the customer has an appointment and notify that advisor.
• Drive vehicles from the service lane to their proper places in the service parking lot.
• Retrieve customer vehicles from the parking lot when their bill is paid or as directed by the advisor.
• Maintain the parking lot in a neat and organized manner. Maintain a clean and organized work area.
• Assist the Service Receptionist with incoming telephone calls when necessary, answering in a professional and prompt manner.
• Assist Shuttle driver when needed.
• Perform various clerical tasks as assigned by service management.
• Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees or customers.
• Maintain a valid local area driver’s license and immediately inform management of any changes in its status.
• Other duties as assigned.

Skills and Qualifications

• Strong attention to detail
• Sense of urgency
• Excellent communication
• Basic computer skills
• Attention to detail

Competencies

• Does the right thing, takes action and adapts to change
• Self-motivates, believes in accountability, focuses on results, makes plans and follows through
• Believes in humility, shares best practices, desires to keep learning, measures performance and adapts to improve results
• Thrives on a team, stays positive, lives our values

NOTE: This is not necessarily an exhaustive list of responsibilities, skills, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed.

We offer best in class industry benefits:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.