Service Order Dispatcher
Job description
Ho'olaulima Government Solutions LLC (HGS) is a Small Business Administration-certified, Native Hawaiian Organization-Owned, 8(a) Small Business that provides services and solutions in the areas of Environmental Services, Information Technology Services, Healthcare Services and Professional and Technical Services to the Department of Defense and other Federal agencies.
HGS is a wholly-owned subsidiary of the Kina'ole Foundation, a 501(c)(3) non-profit established to benefit Native Hawaiian communities.
You will receive a comprehensive benefits package that includes:
- Health insurance
- Dental insurance
- Life insurance
- Professional training reimbursement
- 401K
- Disability insurance
- ...and much, much more!
Duties and Responsibilities:
- Receives, records, and distributes work orders to service crews upon customers' requests for service on articles or utilities purchased from wholesale or retail establishment or utility company, records information, such as name, address, article to be repaired, or service to be rendered, prepares work order and distributes to service crew, schedules service calls and dispatches service crew
- Calls or writes the customer to insure satisfactory performance of service, keeps record of service calls and work orders, may dispatch orders and relay messages and special instructions to mobile crews and other departments using radio or cellular telephone equipment
HGS is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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