Job description

Grill 225 Server - Top Earnings in the Marketplace

The staff of The Market Pavilion Hotel, Grill 225, The Pavilion Bar and Cafe Pavilion are the standard of hospitality service in Charleston. By rewarding professional initiative and efficiency, we provide hospitality professionals with the guidance, operational structure and opportunities needed to shape their careers and pursue their goals. Rewards and benefits vary according to position; but may include bonus plans, paid vacations, health insurance, employee meals, etc. Most importantly, we offer a supportive and highly organized team structure in which a determined professional can thrive and continuously succeed as a member of one of the finest hotels in the world.

POSITION DETAILS

The recipient of this Grill 225 server's position will be part of our vibrant restaurant service team at Grill 225. Recipients will be responsible for providing professional table service to dining guests by serving our high-quality food and drink products. Recipients will have a strong desire to be guest focused with a willingness to please and exceed the expectations of our guests. Recipients must be caring, friendly, and hospitable with the ability to create positive and memorable interactions with each of their guests.

Ideal recipients will have an established working career as a server or service member in a previous upscale restaurant, steakhouse, resort or hospitality related industry. Applicants must have a stable work background with the demonstration of being able to maintain a hospitality position with a previous employer for at least 1 full year. Recipients of this position will have a good wine knowledge, must be detail oriented, confident in speech and highly motivated.

POSITION IDEAL REQUIREMENTS

Ideal applicants will have at least 2 years experience as a server or similar role in an upscale restaurant or steakhouse.

Recipients of this position must have an established work record, with the demonstrated ability to have held a position with a previous employer for at least 1 full year.

Recipient must have the discipline to accept detailed structures, protocols, and
procedures that are utilized by Grill 225 to ensure consistent and quality associated guest interactions.

Recipients must have a good wine knowledge with the technical ability to professionally present wine to guests. Previous wine decanting experience is desired.

Experience or ability to perform Table-Side service is desired for items such as Flambé or Bananas Foster.

Must have the ability to be comfortable with table-side presentations, food handling and cooking.

Must have an understanding of the technical service etiquette for American style table service, which will include the proper methods and formalities for properly serving and clearing dining guests.

Recipients of this position will be guest services driven, detail oriented, warm and amiable. Must have the sincere desire to serve and please our guests along with an attention to maintain meticulous table detail.

COMPENSATION

One of the highest Earning opportunities in the City for individuals who have full-time availability as well as a flexible working schedule. Historically our full- time service staff members earn anywhere from $75,000 - $125,000 per year.

While gratuities vary by an individual's performance and are not guaranteed by our company, it has been our experience that a Grill 225 server who has the capability for the work and willingness to float in our other food service outlets, and who has the ability to make caring, professional and hospitable connections with their guests, will have the opportunity to make earnings that are at the top of the hospitality spectrum in Charleston - ranging on average from $150-500+ per day in our busy season. Most commonly, our staff member's earnings are typically in the middle to high range of this earning spectrum at Grill 225.

In detail, recipients will be provided base hourly pay. Additional earnings are based on gratuities provide by the guest at their discretion. The level of gratuities received are performance based and are contingent upon the individual's ability to perform their job well with respect to providing knowledgeable, meaningful and courteous guest interactions. Gratuities are based solely on the discretion of the guest. Gratuities provided by guests are the primary portion of a Grill 225 servers earnings.

SCHEDULE FLEXIBILITY and WILLINGNESS TO WORK AT PAVILION BAR and CAFE PAVILION

The ideal candidate will have good schedule flexibility with the willingness to work weekdays, weekends and occasional holidays. Hours vary from morning to evening. Full-time applicants with wide-ranging schedule flexibility will be given first consideration for this position.

The ideal Recipient of this Grill 225 serving position must be a versatile individual with a willing flexibility to work not only as a server within Grill 225, but also as a floating server at our outdoor rooftop restaurant Pavilion Bar during periods of high demand for both lunch and dinner hours. Ideal candidates who have been trained to be versatile with respect to being able to float as needed in our various Food Service outlets are typically our company's highest earning individuals.

PRE-EMPLOYMENT DRUG SCREENING PROCESS:

Pre-employment drug testing is a definite reality in our company, and is a mandatory requirement for all eligible candidates. Contingent upon the candidate's ability to advance beyond the interviewing and background screening process, eligible employees will then be instructed to report to our company's designated drug testing facility in person. An eligible candidate who successfully passes the drug screening test at our approved testing facility will then be provided a Passing Certificate of Documentation. This Passing Certificate of Documentation on record will be required before the candidate is potentially offered a final position within our company. Applicants are encouraged to be aware of their ability to successfully pass our pre-employment drug screening test before investing any aspect of their valuable personal time with respect to our company's comprehensive application process.

COVID 19 PRECAUTIONS

All staff members may be required to wear masks while working at the hotel property, and COVID-19 viral mitigation protocols are observed. COVID-19 Vaccinated candidates are encouraged to apply.

Apply online at: www.marketpavilion.com/jobs

Resumes accepted in Person Monday - Friday from 1pm-3pm.

Job Type: Full-time

Pay: $75,000.00 - $125,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Restaurant type:

• Fine dining restaurant

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekend availability

COVID-19 considerations:
All staff members may be required to wear masks while working at the hotel property, and COVID-19 viral mitigation protocols are observed. COVID-19 Vaccinated candidates are encouraged to apply.

Experience:

• Restaurant experience: 1 year (Preferred)
• Fine Dining: 1 year (Preferred)

Language:

• English (Required)

Shift availability:

• Night Shift (Preferred)
• Day Shift (Preferred)

Work Location: In person

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