Job description
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology
The Role
As a Sr. Product Manager, you will help drive innovation and product development for our UC&C portfolio. You will help create the strategy for new services and offerings within our Lumen Solutions for Zoom product portfolio. T will be ample opportunity to work with cross functional teams such as Marketing, IT, Sales, Service Delivery, and Support. The focus will be on helping to integrate Zoom with Lumen’s voice and infrastructure by building out new solutions that help grow our product portfolio. This position is a consulting-level professional responsible for managing the development and sales effort of complex product(s) from conception until delivery to optimize profit and meet marketing, financial and corporate growth objectives.
You can read more about the portfolio :
https://www.lumen.com/en-us/communications/zoom.html
https://www.lumen.com/en-us/resources/infographic/zoom.html
The Main Responsibilities
- Work with cross functional teams to create development requirements for integrating a world class SaaS application with Lumen’s voice and network infrastructure. This would include writing Epic’s, defining capabilities and outlining product features based on customer, operations and sales feedback.
- Ability to breakdown release notes, vendor documents and other product materials to understand the mechanics of the application.
- Lead training, office hours, technical sessions and other sales meetings to help educate and articulate the offering to internal or external participants.
- Help answer questions about the Lumen Solutions for Zoom Portfolio for Sales, Support and Service Delivery teams.
- Help to present the Lumen value prop and evangelize the Lumen Solution for Zoom portfolio to internal and external stakeholders.
- Develops metrics to gather data of market conditions and customer requirements to assess and recommend appropriate implementation or management of the solution.
- Works with Offer Management and Finance to review strategic deals and ensure that we are maximizing revenue and margins to aligns with corporate strategic directions.
- Prepares and presents business cases for new services/products with the portfolio.
- Contributes to the development of new processes and methods to help drive efficiencies and automation.
What We Look For in a Candidate
- Bachelor’s degree or equivalent education and related experience.
- 3+ years of experience as a Product Manager in the Telecommunications or Technology industries.
- Effective communication and project management skills.
- Critical thinking skills and the ability to look for creative ways to solve problems/challenges.
- Seeking candidate with understanding of complex product design and communications technologies.
- Natural leader that has the vision and the ability to illustrate tactics/strategy.
- Self-motivated individual that wants to learn new SaaS technologies and work in fast paced environment.
Preferred:
- Master’s degree.
- Knowledge or certification of Safe Agile methodology.
- Zoom Sales, Technical Sales or Customer Success Certified (ZSA, ZTSA or ZCSM certifications).
- Telecommunications/Technology experience or similar background working with SaaS applications.
- JIRA or JIRA Align experience.
- Exposure to Zoom’s Reseller or partner programs.
What to Expect Next
Requisition #: 328015
When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. More information on what’s included in these checks can be found in the Post Offer section of our FAQ page. Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
NOTE:
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
Salary Range
Salary Min :
72540
Salary Max :
125000
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information . We're able to answer any additional questions you may have as you move through the selection process.
As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.
Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.
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