At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives.

Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.

That’s our vision. We’re driven by it. And we need talented people who share it.
If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.

Sr Manager, Bioanalytical Services- Whitesboro NY- on site

The role:

Supervise, train and develop laboratory staff to encourage growth.

Coach, mentor and provide regular performance feedback to staff.

Assist laboratory staff with regard to data entry, document review, filing and Quality Control.

Recognize, exemplify and adhere to ICON's values which center on our commitment to People, Clients and Performance.

As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.

As a Manager, the employee is expected to recognize the importance of and create a culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.

What You’ll be Doing:

Interact with management and project leaders over practical and specific aspects of studies.

Be the main point of communication for scientific related matters.

Present information regarding the background and laboratory related issues of the study to all laboratory staff prior to study start, to ensure comprehension of the important aspects of the study.

Ensure timely analysis in order to provide meaningful results.

Produce, review and maintain laboratory SOPs and other controlled documentation.

Adhere to GLP and the SOPs pertaining to all areas of laboratory work undertaken.

Understanding and implementation of the Quality system governing the laboratories.

Attend client meetings, and any other relevant study related meetings.

Travel (approximately 15%) domestic and/or international.

Produce any study specific documents as required.

Validation of analytical methods

Lead method development and validation activities. Project Management experience a plus.

Candidate should be skilled in client communication, and regulator interaction.

Has 6-8 direct reports overseeing a team of 15-20.

Analyze clinical and preclinical samples following SOPs and protocols.

Qualify analytical equipment as required.

Order laboratory reagents and consumables as required.

Any other reasonable duties as they arise at the discretion of the Director of Immunoassay Laboratory Services or designee.

What you’ll need:

Bachelor’s in Science, and 10+ years’ experience. If you have a PhD, then 5+ years. Must have Bioanalytical method development and validation experience with immunoassays/ligand binding assays

Benefits of Working in ICON:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.

We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.

ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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