Senior Analyst, HRIS – Denver, Colorado

Are you ready to join a dynamic team in a global FinTech company? Are you looking to play a key role in support of ServiceNow HR service delivery? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as a Senior Analyst, HRIS.

Western Union powers your pursuit.

In this important role, you will be a key member of the global HRIS team whose primary focus will be the development and support of ServiceNow HR Service delivery.

Role Responsibilities

• Responsible for the development, implementation, and support of HR’s ServiceNow platform.
• Use ITIL-based process consultancy with agile methods (scrum) and enhance the company’s ServiceNow delivery capability.
• Define ServiceNow solutions and tailor them to the client's requirements.
• Collaborate closely with the IT team during migrations of new versions as they are released.
• Ownership of building and improving Service Now Agent experience through better Agent Workspace.
• Partner closely with key stakeholders such as the HR knowledge team to assist in improving the HR knowledge base.

Role Requirements

• Education or equivalent skills are required, 2-4 years of ServiceNow, ServiceNow Admin certification is highly preferred.

• Manage multiple priorities at one time.
• Strong communication skills.
• Highly analytical, critical thinking, and skilled at problem-solving.
• Demonstrate a global mindset and develop approaches that can scale broadly across markets.

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Salary

The salary range is $74,500.00 – 127,000.00 USD per year, total on-target compensation includes a base salary and short-term and long-term incentives that align with individual and company performance. Actual salaries will vary based on candidates’ qualifications, skills, and competencies.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your United States-specific benefits include:

• Family First Program
• Flexible Time Off
• Medical, Dental, and Life Insurance
• Tuition Assistance Program
• Parental Leave
• Student Loan Repayment Program

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

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