Job description

San Diego Zoo Wildlife Alliance is a nonprofit international conservation leader, committed to inspiring a passion for nature and creating a world where all life thrives. Empowering people from around the globe to support our mission to conserve wildlife through innovation and partnerships, we support cutting-edge conservation, and bring the stories of our work back to our two world-famous front doors — the San Diego Zoo and San Diego Zoo Safari Park — giving millions of guests, in person and virtually, the opportunity to experience conservation in action. The deep and extensive knowledge gained from more than a century of experience in wildlife care, health, veterinary services, nutrition and conservation makes us invaluable in the global effort to save species. Our team members play a crucial role in driving our conservation efforts forward and bringing us closer to a world where all life thrives.

HOW YOU WILL IMPACT OUR MISSION
The Security Supervisor oversees the security team, evaluates security and safety programs and systems, and provides guest assistance. This position reports to the Security Manager.

WHAT YOU WILL DO

• Provides effective leadership and management over all security operations and programs; patrol, locksmith program, fire safety program, security operations center, dangerous animal protection program (DAPP), alarm systems, electronic access control, venomous reptile relocation program, native bat removal program, and the field training program.
• Pro-actively identifies security, safety, risk management, fire preparedness/mitigation needs, including coordination with San Diego Fire Marshal inspections and ensures that any identified deficiency are addressed and resolved to the highest standards.
• Maintains accurate training records and coordinates required training and drills for the Security Department and Wildlife Care, in accordance with California Department of Consumer Affairs, Bureau of Security and Investigative Services (BSIS), Association of Zoos and Aquariums (AZA) accreditation standards, Federal Emergency Management Agency (FEMA), and the Department of Homeland Security (DHS).
• Identifies violations of law and coordinates safe and effective resolutions with regional law enforcement agencies. Responds to guest misconduct and medical calls for service.
• Develops and maintains work schedules for all security department team members and the contracted San Diego Police Department, Special Events Security Services.
• Reviews incident reports for accuracy, thoroughness, and compliance with legal and organizational standards.
• Serves as a liaison with local law enforcement, fire departments, and other first responders to cultivate and nurture collaborative relationships.

WHAT WE ARE LOOKING FOR

• JOB EXPERIENCE
• At least three years of experience in security, law enforcement, or a related field required.
• Experience in a zoo, theme park, or related facility is desired.
• At least two years of Supervisory/Management experience in any of the above fields preferred.
• EDUCATION AND CERTIFICATIONS
• California Bureau of Security and Investigative Services (BSIS) Guard Card within 30 Days required.
• First Aid within 30 Days required.
• Adult/Child/Infant CPR with AED certification within 30 days required.
• Current valid California Driver’s License in good standing required.
• SKILLS AND KNOWLEDGE
• Knowledge of related safety and security measures, laws, codes, regulations, and specifications required.
• Knowledge of first aid procedures required.
• Demonstrated strong interpersonal communication skills required.
• Effective leadership and team building skills required.
• Intermediate computer skills including word processing, spreadsheets, and general computer functions required.
• Ability to use hosted online automated systems and applications required.
• Ability to respond appropriately in emergency situations required.
• Ability to communicate effectively (verbal and written) required.
• Ability to work well within a team and with individuals required.
• Law enforcement knowledge preferred.
• Knowledge of lock repair and control systems, cash control, and guest relations preferred.
• Budget experience preferred.

SOME OF THE PERKS YOU WILL ENJOY AS A TEAM MEMBER

• Free admission to the San Diego Zoo and the San Diego Zoo Safari Park
• Family Passes
• Complimentary Tickets
• Local and In-House Discounts
• Employee Assistance Program
• Wellness Program

IMPORTANT DETAILS

• Location: Escondido, CA
• Position Type: Salaried Full-Time Exempt Position
• Salary Range: $64,480 to $79,960

Be an ally for wildlife by joining our team!
At San Diego Zoo Wildlife Alliance, we thrive on celebrating our differences. Diversity is vital for the benefit of our team members, our guests, our community, and our wildlife.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
If you require a reasonable accommodation to complete an application, please email your request to sdzwacareers@sdzwa.org and provide the job title and location to which you are applying.
As a Federal Contractor, San Diego Zoo Wildlife Alliance is required to participate in the E-Verify Program to confirm eligibility to work in the United States.
San Diego Zoo Wildlife Alliance is a drug free workplace

johnandkristie.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, johnandkristie.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, johnandkristie.com is the ideal place to find your next job.