Job description

Title: Security Officer

Location: One Charles, Boston, MA

Available Shifts: Second and Overnight

Job Summary:

The primary focus for the Security Officer is to maintain a safe and secure environment through visibility and technological resources. The Security Officer is also responsible for protecting and serving the residential units and applicable common area elements.

RESPONSIBILITIES include:

· Maintain the highest safety and security standards for the property, residents, and guests and protect the property by immediately addressing and resolving all issues

· Monitor entrances and exits to ensure property remains secure and perform inspections to ensure life safety initiatives are in compliance.

· Report any suspicious activities to the Security Operations Center

· Respond and assist with resident lock-outs, accidents, and emergencies

· Conduct patrols of designated areas as scheduled, with goal of 100% effectiveness

· Ensure compliance of all contractor and vendor procedures for entering the building and utilizing the badge system and assist with employee I.D. program

· Receive and arrange distribution of newspapers to residents. Coordinate deliveries and log all incoming packages

· Provide escorts to food delivery personnel as directed

· Enforce security property pass policies for the removal of items from the building

· Operate the service elevator as required

· Maintain detailed logs of receiving reports, department equipment, systems, and other information

· Procure supplies, materials, and vendor service provisions following standard procedures

· Provide shift coverage to maintain minimum acceptable staffing as needed

· Participate and contribute to training programs

· Utilize utmost discretion for residents to ensure their privacy

QUALIFICATIONS and SKILLS:

· High School Diploma or equivalent

· Understand and operate all life-safety and security-based systems utilized within security operations

· Professional demeanor with demonstrated experience in the security industry

· Exemplary customer service skills

· Knowledge of A.D.A. standards and blood-borne pathogens precautions

· Able to think quickly and use good judgment by identifying and resolving security risks and safety hazards, including fire, medical and police issues

· Must work well under pressure and remain calm in all circumstances, prioritize, and follow thru

· Able to respond to and patrol and climb stairs in normal and emergencies

· Able to maintain positive relations with local law enforcement agencies

· A teamwork demeanor and ability to perform tasks and duties with minimal supervision

· Good oral and written communication skills

· Strong organizational and follow-up skills

· High School Diploma or equivalent

· Able to lift up to 50 lbs

Job Type: Full-time

Pay: From $21.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Flexible spending account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Evening shift
• Overnight shift
• Weekend availability

Experience:

• Customer service: 3 years (Required)

Work Location: One location

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