Scheduling/Service Agent

Full Time
Nisswa, MN 56468
Posted
Job description
Job Title:

Scheduling/Service Agent


Location:

Currently seeking applicants for our Nisswa, MN Office. There is an option of working one day at home a week after the training period


Position Type:

Full-Time • Hourly + Commission Incentives For New Sales • Non-Exempt


Benefits:

Paid Time Off & Holiday Pay • Health Care Plans For You & Your Family (Medical, Vision, Dental, Life, Etc...) • 401(k) Plan With Company Match (*Match Based On Company Growth)


Do you want to work with a team who creates and enjoys a fun, friendly atmosphere? Are you a motivated individual with strong customer service, phone, and organizational skills seeking a career with a growing and stable company?


Adam’s Pest Control - Nisswa office, is currently hiring a full-time Scheduling/Service Agent. Adam's is a family-owned and operated business with over 50 years of continuous growth! We are committed to friendly service, effective solutions, and 100% customer satisfaction.


General Tasks:

  • Sell services from in-bound calls
  • Plan and schedule services as necessary
  • Manage & optimize Technician schedules and routes
  • Build customer relationships
  • Administer customer satisfaction records
  • Contact customers to respond to inquiries

General Requirements:
  • High School Diploma or GED equivalent

  • Minimum of 2 years customer service experience preferred
  • Proficient computer and phone skills
  • Excellent typing skills (at least 40 WPM)
  • Background in telecommunications is highly preferred but not required
  • Ability to pass a drug screen, medical exam, and criminal background check

A Scheduling Service Agent’s general hours are: M-F with rotating monthly Saturday hours from 8:00am-12:00pm during peak season (April through September). Interested applicants must be flexible and able to work as early as 7:00am and/or as late as 7:00pm at least one day per week during peak season. This position does offer some flexibility.

This position also offers a competitive hourly wage with additional incentives including sales commissions. In addition, we offer a competitive benefits package and comprehensive training.

About Adam’s Pest Control:
Adam’s Pest Control is a familiar brand with an excellent reputation. We are known throughout Minnesota and nationally for our innovation and solid leadership. We are a family-owned business and the owners play an active role in the daily operations. We enjoy all of the advantages of being a larger pest control company, but are small enough that the owners know your name. We have a culture of professionalism and integrity (recently we’ve been recognized by the BBB for ethics). Fairness and an even, steady approach, without the drama, are hallmarks of Adam’s. Our culture celebrates victories, helps one another succeed, and believes that a continually growing Adam’s creates more opportunities for individual development and advancement. We think it is a pretty great place to work and invite you to join us.

Adam’s Pest Control is an AA/EEO employer.

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