Job description

DoubleTree Baltimore North-Pikesville is seeking a creative and dynamic individual with an outgoing personality who loves to build relationships and have FUN! We encourage creativity and artistic thinking in designing and servicing events. Our goal is to create a memorable experience for all of our clients.

DUTIES & RESPONSABILITIES

• Provide support to the sales team in executing contracts, proposals, and correspondence.
• Assist with sales efforts in soliciting new business and in selling guestrooms, meeting space.
• Conduct site tours.
• Assist as needed with hotel and sales related functions, parties and blitzes.
• Oversee and create social networking sites.
• Prepare and send out direct mail projects, sales packets and collateral.
• Provide assistance to the Director and/or Manger of Sales and Marketing.
• Effectively communicate and coordinate the guest’s request with other departments.
• Answer and Respond to incoming telephone calls.
• Oversee office equipment maintenance.
• Responsible for managing all meeting room reservations and coordinating details with other departments including group agreements and set-up of meeting room.
• Coordinate and ensure the delivery of requested equipment and/or food for meeting rooms and special events.
• Type Banquet Event Orders (BEO’s), route event orders to proper departments.
• Maintain the filing system.
• Maintain the trace System.
• Set up new files as needed.
• Maintain weekly Reader file.
• Responsible for spelling accuracy and professional appearance of correspondence.
• Inventory and maintain office supplies.
• Produce weekly productivity reports for sales meetings.
• May be asked to take accurate minutes of all sales meetings.
• Perform site inspections when no sales manager is available.
• Provide assistance to group leaders when necessary.
• Responsible for timely completion of monthly group status report.
• Perform other duties as assigned.
• Take every opportunity to amaze the guests.
• Ensures all guests are being treated in an efficient and courteous manner and that all Company standards are being applied.

EDUCATION & EXPERIENCE

• College/associates degree strongly preferred.
• Minimum of one year secretarial, preferably in a hotel environment.
• Previous experience in the hospitality industry is required.
• Previous sales experience preferred.
• Knowledge of Delphi is preferred.
• OnQ experience

APPLY NOW!

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Pikesville, MD 21208: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: In person

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