About Us

Matson has been the leading ocean shipping and logistics provider throughout the Pacific since 1882. We are the supply chain lifeline for Hawaii, Alaska, Guam, and islands of the South Pacific. We also offer the top two ocean shipping services in the world’s largest trade lane - Asia to the U.S. West Coast. With our subsidiaries Matson Terminals and Matson Logistics, our business focus is exceeding customer expectations with quality, reliability, and integrity.

We strive to operate in an environmentally sustainable manner and promote land-based environmental programs in Hawaii, Guam, and Alaska. We help improve the communities in which we work and live through our community giving program that annually supports hundreds of local organizations. And we work to improve diversity, equity and inclusion in our company, communities and industry through an active social equity program.

Matson is a great place to work, and everyone who works with us becomes part of the Matson ohana or family. Join our team and help us move freight better than anyone.

Learn more at matson.com.

About the Role

The Sales Account Specialist’s primary responsibility is to work with the Regional sales team with the goal of maximizing outside sales (Regional Sales Director, Account Executives) time spent out of the office on face to face sales calls.

The incumbent will be responsible for assisting and supporting the Directors and Account Executives in all areas of the day-to-day administrative functions as required in the acquisition of new customers and maintenance of existing customers. Those duties will include but are not limited to coordination of requests for proposals (RFP) by preparing all necessary documentation for submission to headquarters to produce quotes, proposals and service contracts; assisting (and possible attending) with preparation for customer meetings/presentations; serve as a Sales Contact in the Director’s and Account Executive’s absence; run, monitor and analyze various performance reports for key accounts on a weekly, monthly or ad hoc basis; and assist in implementation and integration of new or existing services.

What you’ll do:

• Coordinate the Sales Director and Account Executives rate negotiating process, to include preparation of the RFP package for submission to Pricing; facilitate the timely collection of additional informational requirements; and package the proposal for customer presentation, which may include PowerPoint presentation preparation.
• Performance reporting of accounts to the regional sales team.
• Build and maintain effective working relationships with the regional sales team and key customers.
• Support sales team in all facets of obtaining and maintaining their customer base.
• Generally enable sales personnel to maximize time spent face-to-face with customers, by working with operations, customer service, finance and other business functions which would have been handled by the outside sales team.
• Deliver quality service by consistently demonstrating effective telephone, listening, questioning, follow through and accuracy skills.
• Actively problem-solve and resolve situations as directed by manager.
• Perform other administrative functions as directed by Sales Director.

In addition to those essential job functions identified above, individuals in this position are also responsible for performing other duties or tasks that may be assigned. The Company retains the discretion to add to or change the essential job functions of this position at any time.

You have these skills:

• Advanced Microsoft Office skills (Excel and PowerPoint specifically).
• Strong interpersonal skills, both written and verbal.
• Strong organizational skills with the ability to multi-task and manage multiple projects and objectives.
• Exceptional time management skills and ability to prioritize work.
• Customer service focused.
• Results and detail oriented.

And these qualifications:

• High school diploma.
• Highly productive, with a sense of the importance of quality and accuracy.
• Ability to work with minimal supervision and yet be compatible within a team environment.
• Ability to effectively research and analyze data and demonstrate effective problem solving and decision-making skills.

Extra credit if you have:

• Bachelor's degree from four-year college or university.
• Prior transportation industry experience.

At Matson, we're looking for people to build a unified team to maintain our values of trust, integrity, and reliability. We welcome diverse perspectives and people who think rigorously and thoughtfully challenge assumptions.

The hourly range for this position in California is $29.42 - $40.04. The hourly rate will depend upon qualifications and other operational considerations.

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