Job description

Req ID: 413934

BASIC PURPOSE: This position is responsible for fully investigating claims involving general liability, workers compensation, auto liability, product liability and property damage. This position directs and documents the progress and develops a plan of action to satisfactorily and efficiently resolve each claim.

MAJOR RESPONSIBILITIES:
Communicate consistently with all relevant parties to gather detailed facts regarding incidents.

Determine and evaluate the injury/ damages of each claim and the extent of liability.

Negotiate settlements with claimant if appropriate.

Develop a plan of action to monitor and accurately document claim details.

File new claims with proper carrier or state agency.

EDUCATION AND EXPERIENCE:
Education:
HS Diploma or equivalent required

College degree preferred

Experience:
1 year experience in claims, customer service, or retail operations preferred

SKILLS AND PHYSICAL DEMANDS:
Skills:
Hard skills: Knowledge in Microsoft Office, accurate and efficient typing skills, and the ability to conduct research using a variety of sources

Soft Skills: Excellent written/verbal communication, detail oriented, ability to provide accurate documentation, flexibility and ability to prioritize projects, and conflict resolution skills

Typical Physical Demands:
Requires prolonged sitting, some bending and stooping.

Occasional lifting up to 25 pounds.

Manual dexterity sufficient to operate a computer keyboard and calculator.

Requires normal range of hearing and vision.

Requires the ability to communicate via telephone for an extensive amount of time daily.

Job Function(s): Corporate

Love’s Travel Stops & Country Stores is the industry-leading travel stop network in the United States. For more than 55 years, we’ve provided customers with highway hospitality and “Clean Places, Friendly Faces.” We’re passionate about serving drivers with clean, modern facilities stocked with fuel, food and supplies. We offer meals from popular restaurant chains, trucking supplies, showers and everything needed to get back on the road quickly. The Love’s Family of Companies includes:

Gemini Motor Transport, one of the industry’s safest trucking fleets

Speedco, the light mechanical and trucking service specialists

Musket, a rapidly growing, Houston-based commodities supplier and trader

Trillium, a Houston-based alternative fuels expert

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