Job description

At Blackhawk Network, we shape the future of global branded payments through the prepaid products, technologies and network that connect brands and people. Our collaborative innovation and scalable, security-minded solutions help our partners to increase reach, loyalty and revenue. We believe our future holds great things for Blackhawk Network and its partners. We believe that together, we can shape the future. Our Beliefs? Be one Global Team, Be Innovative, Be Accountable and be Authentic!

This is a Hybrid position (3 days/week) out of our Portland, ME office.

Overview:

Blackhawk Network is looking for an enthusiastic, team-oriented individual to join our Risk Audit Team.

Blackhawk Network is changing the world of gifting by making it possible to send a personalized eGift Card from any device, anywhere, anytime, with the best customer experience possible. More than 600 brands partner with us including Uber, Starbucks, Nordstrom, Delta, Best Buy, and The Home Depot.

The online gift card space is a high-risk segment that attracts malicious actors, each looking to defraud legitimate consumers. Gift Cards are also a highly desirable option for consumers to buy gifts for friends and family or to capitalize on great promotional offers. BHN Risk Services provides best-in-class fraud prevention. We are committed to approving every good order, while preventing fraud from occurring on our platform. We are team driven and driven to succeed in this essential responsibility.

Responsibilities:

• Discover, recognize, and audit for patterns of fraudulent activity on orders that have been decisioned.
• Analyze data to uncover emergent fraud and provide detailed exposition on fraud methodologies.
• Provide feedback for constant process improvement and awareness of current trends.

Qualifications:

• Strong analytical and decision-making skills.
• Exceptional attention to detail and organization skills.
• Experience in volume driven and time sensitive work environments.
• Proficiency using the internet search tools and social media platforms.
• Extensive experience/knowledge with Microsoft Excel, My SQL.
• Fluency in data analysis and presentation.
• College degree (B.S./B.A.) or work experience equivalent in the financial industries or Risk services, at least 4 years.
• Investigations / analysis background a plus
• Very knowledgeable in MS Office applications
• Familiarity with SQL, ability to generate and provide analysis of reporting.
• Very strong attention to detail
• Ability to communicate well in writing and on various internal company chat channels.
• Ability to work remotely and as a part of a remote team.

Risk Analysts who excel in this role:

• Demonstrate the ability to make connections that clarify information and produce insights.
• Are able to work with and analyze data sets to establish trends.
• Can recognize patterns and use information to establish fraud trends.
• Are creative thinkers who can approach each order contingently.
• Look to learn and teach in every collaboration.
• Are comfortable running multiple software solutions concurrently.
• Exhibit’s confidence to make independent decisions based on analytical results.
• Can work independently, but also thrives in a team-oriented environment.

Benefits:

Salary Range for all U.S. Residents (excluding Alaska, California, North Dakota, South Dakota): $55,440.00 to $63,720.00

Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Blackhawk Network offers benefits including 401k with employer match, medical, dental, vision, 12 paid holidays in the year 2023, sick pay accrual according to state law, parental leave, life insurance, disability insurance, accident and illness insurance, health and dependent care flexible spending accounts, wellness benefits, and flexible time off for all full-time employees.

Job Type: Full-time

Pay: $55,440.00 - $63,720.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• South Portland, ME 04106: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Risk analysis: 2 years (Required)
• SQL: 2 years (Required)

Work Location: Hybrid remote in South Portland, ME 04106

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