Retail Review Specialist ONLY - Saint Paul, Minnesota
Job description
A leader in the payments industry, Elavon provides end-to-end payment processing solutions and services to more than one million merchants around the world. Elavon is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
Job Description
Reviews, monitors, researches and analyzes potential loss issues related to customer accounts for retail branches. Identifies valid and fraudulent charges, sets up fraud files, and reconciles and resolves fraud losses. Communicates with customers and/or bankers to notify of inquiries or problem resolution. Reports currency transactions, Regulation D violations, returned deposit items, new account reviews, miscellaneous losses and account fraud issues.
- High school diploma or equivalent
- One to two years of clerical experience
- Some knowledge of banking operational policies, procedures, products and services
- Strong ability to identify and interpret data and resolve exceptions
- Good analytical skills
- Ability to work with unwritten but generally understood instructions
- Good interpersonal, verbal and written communication skills
- Proficient computer skills, especially Microsoft Office applications
“INDAM”
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Learn how the way we work at U.S. Bank drives meaningful relationships with our customers and collaboration across the company.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
EEO is the Law
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
This is an Elavon posting. Elavon is a part of the U.S. Bank family.
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