Job description

The Retail Account Manager at Mary Mack’s, Inc. is responsible for generating new, offline, brick-and-mortar retail sales expectations for business growth and supporting current initiatives. This role will create engaging emails and outreach, encourage partnerships, maintain relationships, and develop promotional marketing materials to keep distribution partners informed and engaged. Together, with the team, this role will lead brick-and-mortar revenue goals, contribute to pricing strategies, and innovate promotional offerings to stores that will increase sales turns and engage consumers in Mary Mack’s brands. This role will be responsible for achieving budgeted growth impact and guiding the company in B2B and D2C trade shows, industry leadership roles, LinkedIn connectivity, forecast demand planning, and other related sales support roles to establish Mary Mack’s brand presence domestically and internationally.

*Please include a cover letter explaining why you would be a good fit for our company. Applicants without cover letter may not be considered for the position

Core Responsibilities

• Manage multiple internal brick-and-mortar initiatives to establish relationships with target retailers, align necessary partnerships, engage manufacturer rep firms, and align with distribution partnerships that will support the overall market share goals and initiatives.
• Identify, lead, attend, and engage with B2B and industry trade shows and events for brand exposure and placement
• Creativity, innovation and keen ability to meet sales goals as identified
• Update product catalog, partnerships brand pitch deck, and maintain correct wholesale pricing to align with partnership needs, as defined by target goals
• Maintain good relationships with new and existing vendors
• Creatively understand retail merchandising needs and develop in store placement strategy for visual execution
• Prepare and maintain vendor contact directory for Mary Mack’s, Inc.
• Prepare quarterly reports and update team on number of new leads, prospects, quotes, and purchase orders
• Provide supporting materials and information to all departments when necessary
• Identify new product, forecasting needs, and sales opportunities
• Coordinate with Marketing team to optimize new and existing product catalog: pictures, product descriptions, keywords, titles, bullet points, etc.
• Assist with maintaining detailed product data, pricing, sales sheets, and sales assets
• Identify product innovation pipeline needs, based on retail partnerships
• Submit quotes to partnership vendors and review invoices that are sent to Mary Mack’s, Inc. for accuracy in pricing, discounts and allowances.
• Responsible for demand planning by channel and everyday goods vs. promotional activities
• Oversight of retailer packaging requirements, labeling needs, safety standard requirements, insurance, and other by retailer expectations to maintain profitable partnership.
• Routinely inspect contract TOS to fully understand the following for each vendor: Return Policy, Damages/Defectives policy, Payment Terms, Slotting Fees, Chargebacks, etc.
• Working closely with all team members to implement growth strategies
• Provide detailed and organized departmental support
• Develop keen customer service principles and policies that support external partnerships
• Ability to meet, lead, and generate goals as identified
• Assist with product launches
• Monitor the competitive retail market landscape and report internal findings for strategic alignment
• Keep abreast and report on consumer trends that relate to business initiatives

Supervisory Responsibilities

At this time, you will have oversight of outside sales support systems, people and partnerships. Eventually, your support will be engaged to grow the sales team internally at Mary Mack’s roles and responsibilities. We anticipate growth in this role and your further engagement to create a strong supportive team to optimize growth for Mary Mack’s.

Qualifications

The following attributes are required:

• Be a self-starter and results-driven
• Excellent verbal and written communication skills
• Be extremely organized and detail oriented (online and offline)
• Be flexible and able to function in a fast-paced environment
• Maintain a high level of compassion, integrity, and confidentiality
• Ability to set and meet deadlines
• Comfort and ability to travel up to 10% of the time
• Physically capable to jump in to set up trade shows
• Analytical with numbers and forecasting
• Resourceful in supporting the unique needs of partnerships
• Maintain a clean, neat, professional appearance
• Work in Mary Mack’s dynamic and fun office location: Newton Grove, NC

The following attributes are desired:

• Prior brick-and-mortar sales and merchandising knowledge
• Prior knowledge of basic sales principles, engagement techniques, customer service, and achieving budget goals
• Experience in Consumer Products Goods (CPG) space
• Experience in brand development and/or product development
• Experience working in the food and beverage manufacturing industry encouraged but not required

Education and/or Experience

Bachelor’s Degree in Business or related field; OR

Associate’s Degree with a minimum 3 years in a business environment; OR

High School diploma or equivalent with a minimum 5 years in a business environment

Physical Ability

While performing the duties of this job, the employee may be required to sit for extended periods, talk, listen, reach, grab, and/or lift. Trade shows set up and walking, travel and other mobility will be required to fulfill this position. The physical demands described must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made for individuals with disabilities.

Work Environment

Mary Mack’s maintains a mission to keep our brand experience alive in our high energy, demanding workplace. Our team is highly collaborative and works together to identify growth opportunities. Our team is supportive of one another and we value our employees by creating a fun atmosphere with team activities including – State Fair Day, Lawn Games, Holiday Celebrations, Sports/Game Day Challenges, etc.

• Office/Deskwork
• Temperature-controlled
• Concrete floors
• Low to moderate noise level
• Smells of food products
• Routine Hand washing

About Mary Mack’s Inc.

Mary Mack's mission is to empower you, your loved ones, and our community to have fun and create sweet memories together all year. We have a portfolio of flavorful brands delivering smiles, one serving at a time. We provide premium snow cone syrups, cotton candy sugars, single-serve treats, and DIY home-use equipment. --- Eat. Smile. Repeat!

Our story begins in 1995 with ice, syrup, and a food truck on the curb of a traffic circle. Today, we are the leading shaved ice and snow cone syrup manufacturer with 8-figure revenue. Mary Mack's has experienced more than 20% YOY growth in the last three years with no plans of slowing down. The growth of Mary Mack's is exponential, and you would play a massive role in that with the opportunity for growth in the Business Development Department.

Our in-office, high-performing, goal-crushing team is the company's backbone, and we operate with a unique set of fundamental values. Our team members are go-getters who support and strive to teach and learn from one another. If you always do the right thing, practice blameless problem-solving, honor commitments, speak straight, and keep things fun, you're on a promising path to becoming our next colleague!

*Please include a cover letter explaining why you would be a good fit for our company. Applicants without cover letter may not be considered for the position

**Posted salary is an estimate of Indeed.com

Job Type: Full-time

Pay: $30,000.00 - $80,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Ability to commute/relocate:

• Newton Grove, NC 28366: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Please keep your answer between 3-5 lines.

We are a brand that is positioned for great, exciting growth and operating in a fast moving environment. How would previous work experience or skills contribute to the team's success in their growth objectives?

• Please keep your answer between 3-5 lines.

Communication and engagement is such an incredibly important part of this highly dynamic role, can you describe your best communication style and why?

Work Location: One location

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