Job description

Residential Window Installation Service Technician-Experienced Lynnwood

Who are we?

Washington Energy Service is the leading Home Improvement Company in the Puget Sound Area. We have a strong commitment to providing "Home Comfort" through sales, installation, and service of Retrofit Heating and Cooling Systems, Energy Efficient Windows, Exterior Doors, and James Hardie Siding.

What we believe

We are “All for Home Success” we want to make our clients homes great for life. We believe that the value we deliver to our clients is our team’s craftsmanship and customer service. We are successful because we are fair to our customers, team and company

Who are you?

• You are a professional window/door craftsman with a minimum of 5+years of installing/servicing residential retrofit windows and doors.
• You are in this for the long run. We are looking for career minded team members who want a long term, steady job in both economic booms and busts.
• You buy into our mission of making homes great and believe that teamwork makes the dream work.
• You have excellent customer service and internal communication skills.
• You are a leader, problem solver and have a high attention to detail.
• You take pride in your work, enjoy improving homes, and contribute to a positive team working environment.

Our Expectations

• Start every day on time, ready to work with heart, body and mind in the right place for a successful day.
• Review jobs with field manager, load job and be on the road 30 minutes from start at the warehouse.
• Arrive on worksite looking like a pro, meet the homeowner and conduct walk through to review job expectations prior to starting work.
• Run a disciplined, safe, clean and efficient job site keeping you and your assistant(s) protected from fall, glass, electrical, chemical and other jobsite hazards.
• Stay in sync with homeowner throughout the service delivering an excellent product along with excellent homeowner experience.
• Educate homeowner on their new products and conduct completion paperwork after successful completion of jobs.
• Daily communication with field manager and office support on job progress, challenges or issues, so we can react as a team.
• Be an overall positive leader living our values and successfully executing the mission.
• Protect the customer, protect the company and protect your follow team members.

Job Requirements Service Work

• Run window and door service appointments.
• Determine warranty coverage and cost repairs.
• Find solutions to problems and order materials when necessary.
• Keep accurate paperwork and turn in a timely fashion.
• Install windows and doors without assistance.
• Products we service:

· Vinyl, wood, fiberglass windows

· IGU’s

· Interior and Exterior Doors

· Gutters

Job Requirements Critical Measures

• Meet with homeowners that have recently purchased windows and doors.
• Review paperwork from the sales and ensure that what was purchased is what the customer is expecting.
• Measure all units to be replaced and compare measures from the sales representative (accuracy is imperative for this position).
• Determine the correct installation method, take pictures and take accurate notes.
• Turn critical measure paperwork in a timely manner to windows team.
• Communicate any changes to the installation method and/or pricing after the critical measure to the sales representative and the windows team.
• Be comfortable using computer and software that is required to complete appointments and accurate note keeping.
• Communication is a key factor in this role. Must have daily communication with windows manager and foreman.

Physical Requirements:

• 75% or more of day spent standing, walking, crawling, crouching, stooping, kneeling, lifting and operating tools.
• Ability to lift 75-100 or more pounds multiple times a day.
• Comfortable working in extreme environmental conditions including but not limited to: Wet and humid weather, extreme cold and heat. Working consistently with power tools, working on a ladder and/or roof, working around electrical power tools, working around particles and fumes. Proper PPE worn at all times.
• Independent worker that can work with minimal supervision.

The Juice

• Hourly rates $32.00-37.00 & Overtime
• Additional compensation opportunities include referrals, add-ons, cool install pics, contests and annual team bonuses
• Medical/Dental/Vision/401K/Life, STD/LTD benefit package for team member and family upon eligibility
• 401K a match of 50% of the first 4%
• Company provided iPad/Cell Phone/Tools/Uniforms
• Company provided vehicle with option to drive home nightly
• Annual performance reviews. First performance review after 90 days employment.
• Paid time off- Team members will accrue 56 hours of PTO in their first year. Accrual rate increases to 80 hours at 1st anniversary.
• Six (6) paid holidays upon eligibility

.

If offered a position all prospective employees are required to undergo a background check and complete a drug test.

Job Type: Full-time

Pay: $32.00 - $37.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Overtime

Education:

• High school or equivalent (Preferred)

Experience:

• windows service or installation: 5 years (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: On the road

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