Job description

$200 sign on bonus after 30 days of employment.

QUALIFICATIONS: To perform this job successfully, the individual must be able to perform each essential duty and responsibility in a safe and satisfactory manner, be punctual, have a good attendance record, and have reliable means of transportation to work. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• All employees are required to assist any customer or potential customer in a prompt, courteous, friendly, and helpful manner at all times.
• Answers phone calls in a timely and courteous manner.
• Answers inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment and travel directions.
• Makes, confirms and cancels reservations, usually over telephone, email, fax or other reservation system.
• Communicates with groups and travel agents to answer special requests for rooms and rates.
• Understands and complies with Company’s established front office operating procedures
• Keeps records of room availability, rates, etc.
• Performs duties as a Sales assistant that pertain to group reservations.
• May prepare and mail advance brochures to prospective customers.
• Composes and types routine correspondence.
• Files correspondence and other records.
• Answers telephone and gives information to callers or routes to appropriate official and places outgoing calls.
• Greets visitors, ascertains nature of business and presents visitors to appropriate person.
• Performs general clerical duties and fills-in on front desk as needed.
• Must be available to work some weekends.

Job Type: Full-time

Pay: $20.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Weekend availability

Supplemental pay types:

• Signing bonus

Experience:

• Hotel: 1 year (Preferred)
• Guest services: 1 year (Preferred)

Work Location: In person

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