Community Action Committee of Pike County

Position Title:

Registered Medical Assistant

Department:

Valley View Health Center

Reports To:

Clinical Services Manager

Program Director:

Director of Nursing and Clinical Operations

FTE:

1.0

FLSA Designation:

Non-Exempt

EEOC Category:

Technicians

Pay Level:

E1

Effective Date:

HR Approval:

Employee Signature:

www.pikecac.org

OUR MISSION…

It is the mission of the Community Action Committee of Pike County to end poverty by empowering and improving people’s lives while building strong communities.

OUR VISION…

It is the vision of the Community Action Committee of Pike County to grow independently, healthy lives while leading the charge to end poverty.

OUR LOCATIONS…

Piketon

Waverly

Jackson

Portsmouth – Broadway

West Portsmouth

Manchester

OUR PROGRAMS & SERVICES…

• Early Childhood & Head Start

• Energy & Weatherization

• Workforce & Business Development

• Senior Programs

• Community Action Transit System (CATS)

• Social Services

• Pike Mobility Management

• Health Insurance Marketplace Assistance

• Women, Infants, & Children (WIC)

• Free Tax Preparation

• Valley View Health Centers

• Primary Care

• General Dentistry

EQUAL OPPORTUNITY COMMITMENT…

Community Action Committee of Pike County is an equal opportunity employer. No personnel decisions concerning any term or condition of employment shall be based upon race, color, religion, sex, sexual orientation, national origin, ancestry, disability, Vietnam-era status, age, military status, place of birth, or genetic information, except where such criteria constitute a bona fide occupational requirement.

About Community Action Committee of Pike County…

Since 1966, the Community Action Committee of Pike County has been providing a broad base of much needed services to residents of Southern Ohio to promote self-sufficiency and to address the major causes of poverty. We are an embodiment of our nation’s spirit of hope – changing people’s lives and improving the communities we serve.

About Valley View Health Center…

Valley View Health Centers is devoted to supporting the mission of The Community Action Committee of Pike County to improving the well-being and independence of those we serve; by “providing access to affordable, high-quality, integrated health care for all.” We deliver adult and pediatric primary care, behavioral health, dental, and vision services throughout the Appalachian region of Southern Ohio. We operate seven center locations located in Adams, Jackson, Pike, and Scioto counties, focused on growing Healthy Communities.

Position Impact and Purpose…

Our centers are dedicated to growing healthy communities by providing access to affordable, high quality, integrated health care for all. As a primary care nurse, you will serve in one of the many integral roles of a diverse patient care team. The Registered Medical Assistant is responsible for ensuring a positive patient experience; through providing excellent patient care and effective communication in an office setting. Purpose of Registered Medical Assistant position is to positively impact patient’s well-being in collaboration with the health care team.

Key Relationships…

• Clinical Services Manager

• VVHC Direct Care Providers

• Quality Services Manager

• Patient Care Coordinator

• Primary Care Nurse/RMA

• Support Nurse/RMA

• Medical Director

• Director of Nursing & Ops

Key Characteristics and Competencies…

• Leadership

• Solution Focused

• Relationship management

• Integrity

• Emotional Intelligence

• Collaboration

• Positive outlook

• Customer Experience focus

• Continuous Improvement

• Accountability

Essential Functions…

Functional Area:

Morning Huddle

Estimated Effort:10%

Responsibilities, Deliverables, Outcomes and Expectations

• Prepare Pre-Visit Planning (PVP) for assigned provider and primary care team

• Review and ensure PVP is completed each morning

• Arrives timely, pleasant demeanor, positive attitude, and team oriented

Functional Area:

Medication Prior Authorizations (as assigned)

Estimated Effort:10%

Responsibilities, Deliverables, Outcomes and Expectations

• Complete Prior Authorizations for assigned Primary Care Team as assigned by lead nurse or Clinical Services Manager

• Follow up with patients regarding status of Prior Authorizations

Functional Area:

Direct Patient Care

Estimated Effort:75%

Responsibilities, Deliverables, Outcomes and Expectations

• Will provide excellent direct patient care

• Will complete clinic workflows as designed

• Collaborate with assigned provider as necessary to ensure quality patient care

• Complete daily tasks as assigned

• Provide immunizations as ordered

• Complete patient point of care testing as ordered

• Complete all EHR documentation in an accurate and timely manner

• Will maintain a safe work environment and adhere to all compliance and safety policies and procedures

Functional Area:

Other Duties as Assigned

Estimated Effort:5%

Responsibilities, Deliverables, Outcomes and Expectations

• Complete assigned tasks as directed by Clinical Services Manager or Director of Nursing and Clinical Operations

• Attends meeting, conferences, and/or trainings

Minimum Requirements…

Education:

High School Diploma or equivalent

Job-Related Experience:

experience in office/primary care setting

People Management Experience:

N/A

Licenses, Certifications, and Accreditations:

Registered Medical Assistant, CPR

Preferred Qualifications…

1-3 years primary care experience

Working Conditions…

Primary work conditions are indoors in climate-controlled setting in an office like environment. The employee is regularly to sit; use hand to finger, handle or feel objects, tools or controls; reach with hands and arms; and talk and hear. The employee is occasionally required to stand, walk, stoop, kneel, crouch or crawl. The employee must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds