We believe that our success starts with our greatest asset: OUR EMPLOYEES!

We live our shared core values in everything we do:

COMPASSION. EXCELLENCE. EQUALITY. INTEGRITY. SERVICE. STEWARDSHIP.

We have a passion for purpose driven work! Do you?

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SUMMARY

The HR Business Partner (known as HR Support Partner internally) serves as a resource to employees and management in their respective region. The position formulates partnerships and builds relationships across the HR function and the organization to deliver value-added service to management and employees that reflects the objectives and values of the organization. The HRBP maintains a significant presence in their region and consistently stays up to date with key HR metrics in their region.

We are looking to add two HRSPs to the team- one for our East region and one for our West region. The East region begins in Cleveland and extends out to Ashtabula. The West position begins in Cleveland and extends out to Sandusky and also includes Medina and Summit counties. This position is hybrid and based out of our headquarters in East Cleveland.

ESSENTIAL FUNCTIONS

• Conducts weekly meetings with respective business units.
• Serves as the main human resources point of contact for the employees and leaders in their assigned business units and collaborates with the HR team to respond to employee concerns and questions
• Consults with management, providing HR guidance when appropriate.
• Establishes a strong presence in the assigned markets and builds effective relationships with leadership and employees across assigned markets
• Analyzes trends and metrics in partnership with the HR group to develop solutions, programs and policies. Relevant trends and metrics include, but are not limited to: turnover, employee engagement scores, exit surveys, onboarding surveys, etc.
• Manages and resolves complex employee relations issues. Conducts effective, thorough and objective investigations.
• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance.
• Collaborates with the employee health team in managing employee health through key processes such as FMLA leave, ADA accommodations, personal leaves of absence and more
• Provides day-to-day performance management guidance to management (e.g., coaching, counseling, career development, disciplinary actions).
• Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
• Provides HR policy guidance and interpretation.
• Provides guidance and input on business unit restructures, workforce planning and succession planning.
• Identifies training needs for business units and individual executive coaching needs and delivers necessary training and coaching
• Participates in evaluation and monitoring of training programs to ensure success. Follows up to ensure training objectives are met.
• Leads and participates in special HR projects
• Performs other related duties as assigned.

REQUIRED SKILLS/ABILITIES

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
• Ability to acquire a thorough understanding of the organization’s hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite or related software.

QUALIFICATIONS, EDUCATION, EXPERTISE AND KNOWLEDGE

• Minimum of 5 years of experience resolving complex employee relations issues.
• Experience in the healthcare industry preferred, but not required.
• Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee and union relations, diversity, performance management, and federal and state respective employment laws.
• Bachelor’s degree required.
• Human Resources certification preferred, but not required.
• Experienced with ADP Workforce Now preferred but not required.

PHYSICAL REQUIREMENTS

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Significant local travel required within northeast Ohio

OTHER DUTIES as assigned

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time due to reasonable accommodation or other reasons for business necessity.