GENERAL STATEMENT OF JOB

Under general supervision, responsible for maintaining filing systems to meet administrative, legal, regulatory, and financial requirements. Responds to internal and/or external information enquires. Maintains original documentation in permanent chart area. Reports to Director, Early Intervention.

SPECIFIC DUTIES AND RESPONSIBILITIES

ESSENTIAL JOB FUNCTIONS

• Maintains complete current and historical client record.
• Maintains supporting documentation in an organized fashion and files when appropriate.
• Implements record retention and disposal schedules as required.
• Manages the changeover from paper to electronic management systems.
• Scans external reports and Part C documentation daily.
• Assists the Early Intervention Program with the break down of records on discharged clients timely and accurately.

ADDITIONAL JOB FUNCTIONS

• Must have good communication skills, computer skills, ability to work with others as a team.
• Basic experience with office equipment (telephone, copy machine, fax).
• Ability to apply common sense and understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving few concrete variables in standardized situations.
• Ability to read and comprehend simple instructions, short correspondence and memos.
• Ability to write simple correspondence.
• Must be able to read, write, speak and understand the English language.
• Must possess the ability to make independent decisions, follow instructions, and to accept constructive criticism when circumstances warrant such action.
• Must have patience, tact, a cheerful disposition and enthusiasm, as well as the willingness to interact others.
• Must possess the ability and willingness to work professionally with other personnel, patients, family members and guests.
• Must function independently and have flexibility, personal integrity, and the ability to work effectively unsupervised for extended periods of time.
• Must not pose a direct threat to the health and safety of other individuals in the workplace.

PATIENT RIGHTS/ ORGANIZATIONAL ETHICS CUSTOMER FOCUS:

• Maintains and protects confidentiality regarding all patients.
• Demonstrates customer and quality focus. Delivers to high standards and exercises good judgment in meeting customer needs both internally and externally.
• Demonstrates a positive image and shows respect for all families served in the program.
• Professional and courteous use of the phone.
• Demonstrates integrity, behaves ethically and honestly.

MINIMUM TRAINING AND EXPERIENCE

Requires a high school diploma or equivalent. Prefers 1-2 years experience in Information Management or related fields.

SPECIAL REQUIREMENTS

Requires a valid driver’s license.

COMPENSATION

• Based upon experience and credentials

EMPLOYEE BENEFITS

• Medical, dental and vision
• Flexible Spending & Health Savings Accounts
• 401(k), including an employer match
• Generous Paid Time Off plan
• Education Assistance
• Life Insurance
• Employee Assistance Program (EAP)
• Short-term disability (STD)
• Long-term disability (LTD)
• As Grafton is a 501(c)(3) non-profit, you may be eligible for federal student loan forgiveness

Grafton is an equal employment opportunity employer and tobacco-free workplace.

Education

• High School or better