Job description

About us

Brinker Veterinary Hospital is a small business in Lake Orion, MI. We are customer-centric, supportive and rewarding.

Our work environment includes:

• On-the-job training
• Relaxed atmosphere

Brinker Veterinary Hospital is looking for a friendly, customer service oriented person to join our team. Candidates should be able to multi-task and prioritize. Our receptionists are the first and last impression of our hospital, and will be responsible for:

Answering phone calls and routing them to the appropriate staff members as needed, scheduling medical and surgical appointments according to hospital standards, confirming correct contact information and entering in computerized charts, making request for medication refills on behalf of clients, readying prescription food for pick up by clients

Greeting clients with a solution based mindset, checking in for appointments, taking accurate notes in medical charts regarding client conversations, reviewing invoices with clients, processing payments

Obtaining previous records from other clinics, monitoring incoming communications through email and fax, returning voicemail, scanning and attaching documents to paperless medical charts.

Job Types: Full-time, Part-time

Pay: $14.00 - $16.00 per hour

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• No nights
• No weekends

Experience:

• Client Services & Customer Support: 2 years (Required)

Work Location: In person

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