Job description

Via Trading is one of the leading wholesale liquidators offering a wide range of overstock and customer return merchandise from the nation’s leading Department Stores & eCommerce retailers.

Via Trading also powers LiquidateNow.com, specializing in liquidating excess and unwanted inventory through customized solutions for each individual vendors’ needs.

Historically recognized by both the Inc 500 & the LA Business Journal as one of the fastest growing US companies Via Trading is a growing company looking to add to our team.

We operate with a long term focus and seek to develop high quality relationships with our customers, suppliers and team members. We strive to exceed their expectations and are committed to continuous improvement. Via Trading utilizes a consultative selling approach and is dedicated to the principles of cost effectiveness, teamwork, responsibility and world class service.

The company is a family & partly employee-owned business founded in 2002 with its headquarters in

Lynwood, CA. Operating on a global scale and based in a 240,000 sqft warehouse, Via Trading utilizes its scale and expertise to create a one stop shopping experience to fulfill customer surplus merchandise needs.

This position is located at our Liquidation facility in Lynwood, California.

Job Description

The Receptionist position is a key role representing the company by offering customer service and sales support. They will maintain an office setting running smoothly and efficiently.

Primary Responsibilities

• Receive/greet new & existing customers.
• Assist with touch screen registrations and gathering of all the relevant information needed
• Assign new walk-ins to the relevant AM and ensure they are attended to in a timely manner. Guide new walk-ins to the showroom.
• Answer the phone and direct calls as need be.
• Take and relay messages as need be in a timely manner
• Ensure knowledge of team movements (both in & out).
• Tidy and maintain reception and invoicing area
• Receive incoming mail and distribute accordingly
• Help with administrative assignments from accounting and sales
• Answer our company WhatApp chats

Desired Skills and Experience

• Proficiency in the English & Spanish and have outstanding verbal & written communication skills
• Promote a culture of service excellence, collaboration, building trust and responsiveness
• Articulate, influential and persuasive
• Assertive, confident, positive and self-driven
• Thrive in a fast-paced dynamic environment
• High degree of ability to handle & prioritize multiple tasks
• Experience & knowledge of the Liquidation or Adjacent Industries a plus

Successful Candidates will Receive

• Company contribution of 75% towards medical plan (after fulfilling a 90 period).
• Medical & Dental available
• FSA (Flexible Spending Account)
• 401K Company contribution & Plan
• Employee Share Ownership program (ESOP retirement plan)
• Paid vacation & holidays

No applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status.

US Work Authorization is required.

Job Type: Full-time

Pay: $18.00 - $22.42 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Lynwood, CA 90262: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

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