Job description
Duties Include:
- Operates a console telephone switchboard in order to relay incoming, outgoing and interoffice calls. Greets and receives visitors and directs as appropriate.
- Providing exemplary customer service in a friendly and professional manner
- Overall management of the lobby area and graciously greeting community visitors
- Addressing the questions or concerns of prospective or current residents and families
- Providing support to the sales/marketing and business office teams
- Greets visitors at community’s front reception desk
- Represents community to visitors and callers in a professional, pleasant and courteous manner; ensures their questions and needs are directed to the appropriate person Qualifications/Requirements:
- Experience with hospitality, seniors, health care and service delivery.
- Customer Service/Hospitality background-emphasis highly preferred.
- Strong verbal and written communication skills required.
- Ability to work well with others in a fast paced dynamic environment.
This is a PER-DIEM position. Varied schedule 1 weekend a month and to help out the current full-time receptionists.
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