Job description
ETSU Physicians is currently seeking a Receptionists for our OB/GYN- Elizabethton and Surgery Departments. ETSU Physicians is a multi- specialty practice group located in Northeast Tennessee, and is affiliated with ETSUHealth, Quillen College of Medicine, East Tennessee State University. ETSU Physicians offers excellent benefits including: paid time off, 10.5 paid holidays, health, dental, vision and life insurance benefits, retirement benefits including contribution matching, and, short and long term disability.
JOB SUMMARY: The Receptionist is responsible for representing the clinical office in a courteous and efficient manner by answering telephone calls, scheduling appointments, receiving and assisting patients.
ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following.
- Answer incoming calls, determine nature of calls and route to appropriate individual.
- Schedule patient appointments and maintain proper scheduling information for individual physicians.
- Receive, register, and check out patients in a courteous and friendly manner.
- Receive payments and code encounter forms with proper payment distribution, as well as CPT and ICD10 codes.
- Reconcile daily cash receipts; prepare and make bank deposits daily.
- Responsible for data retrieval of patient information from the computer system for daily appointment and telephone calls.
- Responsible for verification of current information such as address, insurance, etc.
- Responsible for the input of departmental patient data into the computer system.
EDUCATION AND/OR EXPERIENCE: High school diploma or general education degree (GED) required with successful completion of an ICD-10 and CPT coding course recommended. One to two years healthcare experience preferred. Previous receptionist experience preferred.
Applicants should apply online at https://etsuhealth.org/employment
EOE / AA/M/F/Disability/Vet ETSU Physicians participates in E-verify
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Retirement plan
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Medical Office: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Work Location: In person
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