Job description

The primary responsibility of the Security Monitor is to ensure all incoming calls are transferred to the respective departments per contractual requirements. This position supports the Case Processing Operation Center (CPOC) within our Defense and Intel Operating Group.

Key Role/Responsibilities

• Answers and/or directs incoming telephone calls to appropriate personnel or agency department
• Types memorandums or routine letters of correspondence using a computer; maintains electronic files
• Answers routine inquiries, oral and written (via email)
• Ensures visitors are properly signed in, badged and assigned to an approved escort
• Verifies visual identity for government personnel before entering secure space
• Other assignments/projects as needed to support department, contract or business needs.

Basic Qualifications:

• High school diploma or equivalent
• Computer proficiency and working knowledge of MS Office applications
• Confidentiality
• Attention to detail
• US Citizenship, due to nature of work performed and contract requirement
• Must pass a government background investigation

Additional Qualifications:

• Excellent written, oral, and interpersonal communication
• Must be reliable, dependable, and adhere to established schedule/shifts
• Experience working in the Government services industry is preferred

Physical Requirements:

• Position requires the ability to sit for extended periods of time.
• Work will be performed on-site at Iron Mountain, Boyers, PA.

ASRC Federal and its Subsidiaries are Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.

Basic Qualifications:

• High school diploma or equivalent
• Computer proficiency and working knowledge of MS Office applications
• Confidentiality
• Attention to detail
• US Citizenship, due to nature of work performed and contract requirement
• Must pass a government background investigation

Additional Qualifications:

• Excellent written, oral, and interpersonal communication
• Must be reliable, dependable, and adhere to established schedule/shifts
• Experience working in the Government services industry is preferred

Physical Requirements:

• Position requires the ability to sit for extended periods of time.
• Work will be performed on-site at Iron Mountain, Boyers, PA.

ASRC Federal and its Subsidiaries are Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

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