Job description

Fastest Labs is a Nationwide franchise system headquartered here in San Antonio. Our success is deeply rooted in the dedication and passion of our team for our Franchisees and we work hard to take great care of them. We are looking for a Receptionist/Office Assistant to be the first point of contact for our franchisees and provide administrative support across the organization.

Job Overview:

As our Receptionist/Office Assistant, you will serve as the welcoming voice of our organization. Your refined, caring, and confident approach to customer service will be integral to our franchisees' experience. This role requires superior communication skills, attention to detail, and a keen sense of organization.

Responsibilities:

• Welcome and engage Franchisees when they call
• Provide excellent customer service to our franchisees, addressing their needs with a refined, caring, and confident approach
• Direct Franchisees to the appropriate team member
• Answer, screen and forward incoming phone calls
• Ensure back office is tidy and presentable, with all necessary stationery and material ready for day to day operation
• Update calendars and schedule meetings
• Perform other clerical receptionist duties such as filing, photocopying, document upload, internal systems information updates, etc.
• Assist with various administrative tasks as directed

Qualifications:

• Proven work experience as a Receptionist, Front Office Representative or similar role
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g., fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• Some college preferred

Fas-Tes Franchise Systems is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Job Type: Full-time

Pay: $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No nights
• No weekends

Ability to commute/relocate:

• San Antonio, TX 78249: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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