PROPERTY MANAGEMENT ADMINISTRATIVE ASSISTANT

Job Classification: Non-Exempt

Reports To: Regional Property Manager- Midwest

POSITION SUMMARY: The Property Management Assistant is responsible for assisting with the day-to-day operations, and maintenance as needed for the Property Management staff and the portfolio of properties.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: NOTE: Goodman Realty Group may unilaterally change the requirements of this job description at any time. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. These include, but are not limited to, the following:

• Provide full administrative support; including answering the main Goodman Realty phone line, filing and distribution of correspondence.
• Communicate with the tenants and vendors.
• Coordinate repairs and tenant maintenance requests.
• Prepare lease summaries/abstracts, including updates.
• Maintain tenant contact information with regularly scheduled review and updates.
• Prepare lease files and the associated tracking and documentation.
• Prepare vendor contracts and contract summaries.
• Assist with budgets.
• Support debt collection activities.
• Maintain parking lists and building access card records.
• Assists with planning tenant relation programs and events.
• May be asked to assist with year-end tenant CAM reconciliations, preparing letters, gathering back-up, etc.
• Conduct property inspections as needed which may require travel and any other required property projects that may be given.
• Within the property management department:

• Review and code invoices.
• Track vendor and tenant insurance certificates.
• Track utilities.
• Track Tenant HVAC compliance.
• Track and maintain property maintenance records.

• Track tenant's monthly sales.
• Performs other duties as assigned.

REQUIRED QUALIFICATIONS (INCLUDES EDUCATION, SKILLS AND EXPERIENCE): The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High School Diploma or Equivalent
• Minimum of two (2) years of previous experience performing the essential functions of this position
• Demonstrates the ability to read, write, and communicate effectively with clients and colleagues
• Ability to read and interpret documents such as leases, contracts, policies, operating and maintenance instructions, and procedure manuals
• Excellent computer skills including proficiency in Excel, Word, Outlook and PowerPoint.
• Strong analytical, organizational, and time management skills required.
• Customer service orientation and strong presentation skills to internal and external parties required.
• Ability to work independently and within a team to build relationships and interact effectively with business partners.
• Ability to multi-task, work successfully under pressure, and effectively prioritize and manage time and workload to meet client needs.
• Willingness to take on new challenges, responsibilities, and assignments.

PREFERRED QUALIFICATIONS

• Bachelor's degree in Business Administration or closely related field.

NEEDED ATTRIBUTES:

• Demonstrates consistency in values, principles and work ethic.
• Dependable, self-motivated, punctual, and efficient in handling work assignments
• Able to work with a diverse group of people.
• Strong team player, friendly, patient, self-motivated.
• Professional appearance and manner.