Job description

Saline Lectronics is a contract manufacturing company that specializes in high-reliability electronics manufacturing. The Account Manager has access to learning about and engaging in some of the most state-of-the-art technology of today’s time. Knowing the industry is not a requirement of the job, but we need your enthusiasm and willingness to learn about our fast-growing industry.

We are seeking a detail-oriented and extremely well-organized person to join our fast pace, high-energy Account Management Team.

The Account Manager is responsible for executing projects, including facilitating all deliverables between our customer and internal cross-departmental teams to keep everything on track. The candidate must work well individually, as well as within a team environment.

The ideal candidate is someone who:

• Can clearly communicate (both internally and with the customers).
• Has strong comprehension skills.
• Multi-task oriented.
• Comfortable diving into various roles and managing cross-departmental teams to ensure they stay on track to meet project timelines.
• Professional.
• Outgoing/Personable.
• A self-starter, able to problem-solve issues without a lot of direction.
• Strong verbal and written communication skills.
• Ability to remain calm, pleasant, and poised in high-pressure situations.
• Meet with the customers to ensure projects and business objectives are being met (including costing, deliveries, quality, and growth opportunities).
• Manage customer expectations and change requests.
• Be able to review documents and appropriately navigate those through our internal systems.
• Provide detailed reports for all open orders and monitor customer supply.
• Seek out new or recurring opportunities to grow the relationship and business.
• Process quote requests.
• Read, understand and maintain sales contracts/purchase orders.
• Resolve customer requests or issues in a timely manner.

Requirements –

• Associate or Bachelor’s Degree
• 3+ years of Customer Service, Account Management or Project Management experience

Preferred –

• Knowledge of all Microsoft Office tools
• Knowledge of CRM tools
• Strong written and verbal communication skills

Job Type: Full-time

Pay: From $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime

Ability to commute/relocate:

• Saline, MI 48176: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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