Job description

Overview EXL (NASDAQ: EXLS) is a leading operations management and analytics company that designs and enables agile, customer-centric operating models to help clients improve their revenue growth and profitability. Our delivery model provides market-leading business outcomes using EXL’s proprietary Business EXLerator Framework™, cutting-edge analytics, digital transformation and domain expertise. At EXL, we look deeper to help companies improve global operations, enhance data-driven insights, increase customer satisfaction, and manage risk and compliance. EXL serves the insurance, healthcare, banking and financial services, utilities, travel, transportation and logistics industries. Headquartered in New York, New York, EXL has more than 32,000 professionals in locations throughout the United States, Europe, Asia (primarily India and Philippines), South America, Australia and South Africa. For more information, visit www.exlservice.com.

Programmatic Media Supervisor
Remote

EXL (NASDAQ: EXLS) EXL Marketing Solutions is a precision DTC agency powered by data, analytics, and technology.
We fill the top of the funnel efficiently by targeting the most valuable market segments, using advanced analytical models activated in addressable marketing channels.
And our expertise in UX design, direct response creative and performance media allows us to widen the throughput of customers at the bottom of the funnel.
Our closed-loop measurement capability assesses the effects of our marketing actions, and provides insights for optimizing them.

Job Description:
The Programmatic Supervisor owns all strategic planning and campaign execution involving programmatic media buying. This position is both strategic and tactical, requiring the Supervisor to independently generate insights for the campaigns in his/her scope and implement campaigns with the support of our analytics team. The Supervisor serves as the primary point of contact for the client and internal media teams he/she supports for all items regarding programmatic media. The Supervisor will train new team members, structure roles and responsibilities, and help orchestrate the growth of our programmatic team and capabilities. The Supervisor will provide expertise in optimization strategies and guidance on best practices related to client communications and internal strategy.
We will count on the Supervisor to provide thought leadership, and build strong relationships, both internally and externally, with our valued clients and partners. Supervisors will have a direct line of communication to senior members of the team reporting to the Media Director.
Supervisor must possess a strong work ethic, creative thinking and problem solving, and a high attention to detail. He/she must be curious about media performance drivers and enjoy working with passionate/dedicated SMEs.

Responsibilities:

• Work within DSPs, DMPs, or any ad buying platforms (thetradedesk, DV360, preferred. Social Media a plus.)
• Execute, manage, and optimize programmatic campaigns (e.g. auction/exchange based performance media, audience-based buying, remarketing, etc.) to meet or surpass campaign goals
• Develop, grow, and maintain client and partner relationships
• Assist with creating proposals for new business or organic growth (ex: provide programmatic strategies and tactics; forecast spend and reach, etc.)
• Work with account managers to develop client decks and status reports
• Partner with Analytics team on campaign measurement; share reporting and insights with clients detailing performance, campaign optimizations, and new opportunities
• Troubleshoot issues and oversee campaign QA process
• Attend and participate in client meetings, lead programmatic discussion
• Understand and effectively communicate EXLs value prop
• Stay up to date with changes in programmatic supply chain and ad tech
• Participate in forecasting exercises for clients and senior management

Qualifications:

• 5+ years of experience in directly managing and optimizing campaigns
• Understanding of ad ops tasks related to programmatic buying
• 3+ years of experience working directly in thetradedesk and DV360.
• 2+ years in a programmatic lead role, internal management and client facing
• Complete understanding of the programmatic supply chain
• Experience in paid social and/or working with insurance and financial serve clients is a plus

EEO/Minorities/Females/Vets/Disabilities

Please be aware that EXL requires all employees to be vaccinated for COVID-19. This position will require the successful candidate to obtain and show proof of a vaccination. EXL is an equal opportunity employer, and will provide reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local law.

Base Salary Range Disclaimer: The base salary range represents the low and high end of the EXL base salary range for this position. Actual salaries will vary depending on factors including but not limited to: location and experience. The base salary range listed is just one component of EXL's total compensation package for employees. Other rewards may include bonuses, as well as a Paid Time Off policy, and many region specific benefits.

Please also note that the data shared through the job application will be stored and processed by EXL in accordance with the EXL Privacy Policy.

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