Job description
Mission, Vision, and ValuesWORK SCHEDULE: This position is full time regular and non-exempt and requires the ability to work a flexible schedule. The schedule will vary depending on program needs. Requires the ability and willingness to work nights, weekends, and holidays when needed, as well as being On-Call in the event of emergencies.
AT YOUTHCARE: YouthCare envisions a community where no young person experiences homelessness, all young people have the opportunity to thrive, and the systems that oppress them are dismantled. YouthCare serves young people of many racial and ethnic backgrounds, abilities, sexual orientations, gender identities, and religious beliefs, and we seek a workforce that reflects that diversity.
ABOUT YOUTHCARE: YouthCare works to end youth homelessness and to ensure that young people are valued for who they are and empowered to achieve their potential. Founded in 1974, YouthCare was one of the first programs to serve runaway and homeless youth on the West Coast. The goal was to help young people find safety today and build a future for tomorrow. Over four decades, we’ve defined best practices and developed programs that are a national standard for excellence. Using a youth-centered approach, we ensure that young people experiencing homelessness ages 12-24 have the hope, skills, and confidence to gain long-term stability.
COVID vaccinations are mandated at YouthCare. Employees will be required to submit proof of vaccination or have an approved request for medical or religious exemption and an approved accommodation at time of On-Boarding. Please note : Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.
ABOUT HOPE Center: This program is a combined emergency shelter and transitional living program serving young people ages 12-17, providing emergency services and a stable residential environment with supportive staff. Residents pursue educational goals and develop the life skills that will help them transition to stability.
POSITION SUMMARY: Under the supervision of the Program Manager, the Program Supervisor will be responsible for the overall daily operations of the program site. The Program Supervisor will provide day-to-day supervision, leadership, and guidance of the Engagement Specialists. In conjunction with other program leadership and staff, the Program Supervisor’s task is to create a safe and caring therapeutic environment for vulnerable young people in residence. The position requires strong organizational, supervisory, and administrative skills, as well as the ability to be flexible while maintaining a safe and structured environment.
ESSENTIAL RESPONSIBILITIES:
Assist the Program Manager in the day-to-day oversight and organization of the program.
Hire, supervise, train and develop Engagement Specialists.
Review and understand WAC to ensures program maintains licensing compliance; meeting at least the minimum standards as stated in WAC and MLR. Meet Dept of Health and Fire Marshall standards.
Creates monthly staff work schedules and responds to all Engagement Specialist staff leave requests. Ensures that ratios and appropriate supervision levels are continuously met per city, state, and federal requirements. Cover shifts as needed.
Provide regular feedback during supervision and conduct 90 day or annual Performance Evaluations for all direct reports.
Conduct monthly Health and Safety inspection and program fire drill. Complete required documentation.
Ensure the facility is maintained in a safe, clean orderly fashion. Promptly report needs for facility repair to the Facilities Manager or Program Manager. Coordinate and monitor house activities including use of kitchen and laundry facilities. Ensure the overall cleanliness of the facility by monitoring weekly chores.
Responsible for taking call as needed and required to answer and respond to emergency program calls and provide on-site coverage. Create monthly on call rotation calendar for on call supervisor schedule. Cover shifts as needed.
Maintains and tracks petty cash for outings, allowances, and client incentives accurately and timely.
Reconciles petty cash, Safeway card, Program Purchase Card, and 76 gas cards monthly, submits reports to Program Manager for review and approval.
Oversee the creation of the weekly menus, grocery shopping, and meal count logs monthly.
Weekly, reconcile all young people’s medication; as needed reconcile and dispose: out of date or past client’s medication.
Facilitate the weekly House meeting and other groups as needed
Track Engagement Specialist annual trainings and ensure certification remain up to date.
This job description is not intended to cover every aspect of your job at YouthCare. We are a team that works together to meet the needs of our clients and every member of the team is expected to pitch in and help even beyond the specific responsibilities listed in this description.
QUALIFICATIONS –
MINIMUM REQUIREMENTS:
2 or more years of experience working with young people who are vulnerable or experiencing homelessness
High School Diploma or GED.
Must be able to respond in person and address emergent and safety concerns within a reasonable amount of time 24 hours a day.
Experience and credentials must comply with program contractual requirements, including but not limited to the Washington State Department of Children, Youth, and Families (DCYF) background clearance process and must be at least 21 years of age. DCYF Clearance must be maintained for entirety of employment when working with under-18 clients.
PREFERRED REQUIREMENTS:
1 year of experience documenting outcomes for grant compliance.
1 year of supervision experience.
BA in social services, education, or related field.
Leadership or teaching experience with Opportunity Youth or similar nontraditional populations.
Course work, experience, or training in education, child or human development, chemical dependency, mental illness, group dynamics, residential treatment, or related experience highly preferred.
CONDITIONS OF EMPLOYMENT:
Must be able to provide 1-9 supporting documents for employment
Ability to provide a negative TB test (results must be within one-year of hire date)
DCYF Clearance must be maintained for entirety of employment when working with under-18 clients
Employees who drive YouthCare vehicles as a requirement for their position, must be at least 21 years of old, possess a valid Washington State Driver’s License, meet minimum safe driver criteria established by the agency and our insurance company which includes completion of Defensive Driving and 15-passenger Van trainings. Drivers under the age of 25 must have been licensed for at least 3-years and those operating vehicles with a capacity of 15 or more passengers must be at least 25 years old.
Ability to obtain a current Food Handler’s Card.
Successful completion of pre-service training as required by contracting agency. Trainings such as CPR and First Aid (Adult/Child) Bloodborne Pathogens, CSEC and Behavior Management:
Computer software skills including Windows, Microsoft outlook, Microsoft Word.
Initiative, creativity, reliability, flexibility, thoroughness.
Strong verbal and written communication skills with good quality spelling, grammar and punctuation.
High integrity when dealing with a broad array of cultures and restricted and/or confidential information.
Ability to coordinate overall program functioning.
Ability to deal therapeutically with behavioral and emotional problems presented by young people and understanding of emotionally, physically and sexually abused young people.
Ability to maintain stable performance under pressure or conflict and handle stress in a manner that maintains teamwork and respect for others and to the agency.
Coachability and willingness to engage in candid two-way feedback as a means of professional growth.
Ability to accurately maintain and produce files, records, logs and reports.
Ability to establish new partnerships and foster positive relationships with existing partners.
Ability to maintain professional boundaries with clients while building trust and respect.
Ability and willingness to stay awake and alert during overnight shifts.
Ability to verbally and physically respond to an aggressive person in ways that de-escalate, establish and maintain staff and young peoples’ safety.
May be required to assume responsibilities or duties within the agency not specifically delineated in this job description for short periods of time or on an infrequent basis.
Ability to maintain stable performance under pressure or conflict and handle stress in a manner that maintains teamwork and respect for others and to the agency.
Commitment to YouthCare’s initiative to build cultural proficiency across the agency. Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices.
PHYSICAL REQUIREMENTS:
Ability to perform range of physical motions, exerting up to 50 pounds. Lifting and carrying up to 50 pounds; standing, walking, sitting for long periods of time, kneeling, squatting, and stooping; running for brief periods of time; and go up and down stairs.
BENEFITS: YouthCare provides a competitive benefits package to full time employees including medical, dental, vision, long-term disability, short-term disability, life insurance, 401(k), vacation, paid holidays, and sick leave after successful completion of the 90-day Introductory Period.
EQUAL OPPORTUNITY EMPLOYMENT: YouthCare is an equal opportunity employer. Employment decisions are based on merit and business needs and YouthCare is committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, regardless of actual or perceived sex; race; color; religious creed; national origin; ancestry; age; marital status; pregnancy; nursing parent status; physical, mental or sensory disability; medical condition; genetic information; sexual orientation; gender (including gender identity or expression); military or veteran status; or any other basis protected by federal, state and/or local laws. People of Color and Members of the LGBTQ community are strongly encouraged to apply.
johnandkristie.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, johnandkristie.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, johnandkristie.com is the ideal place to find your next job.