The Program Support Assistant will provide Spanish-speaking support. This position will assist at meetings and events where Spanish is the primary spoken language across Lake County, Illinois locations. This job will be in Waukegan, Round Lake, Mundelein, and Great Lakes.

This role pays $25.27 per hour

Scope of Responsibility:

• Assists with completing daily activities which support the operations of defined programs, which may include administrative tasks
• Attend community events on weekends and evenings as needed
• Work as an interpreter at community events and meetings
• support, scheduling, billing, etc.
• Helps organize and set up supplies, materials and/or other resources to ensure program activities run smoothly, including developing and/or distributing program materials and information as needed
• Assists in supporting program area according to YMCA standards and ensures compliance with program requirements. Ensures accidents and incidents are reported to supervisor.
• Sets up and manages paper or electronic filing systems, recording information, updating paperwork, or maintaining documents such as program records or other correspondence
• Ensures a positive program environment, including the cleanliness and safety of facilities and equipment, as required by program area
• Provides customer service to current and/or prospective program participants as needed.
• Assists with planning and operating programs, special events and activities
• Support the YMCA’s mission and center operations as needed
• This role is grant funded
• This role is temporary

• Be part of a team that is passionate about building and sustaining an inclusive and equitable environment for all staff, volunteers, and members
• Do meaningful work and contribute to the advancement of the YMCA vision by meeting the needs of the people in our communities
• Complimentary Adult YMCA membership and an employee discount on select programs
• Career advancement opportunities - grow your career at the Y!

Requirements:

• Must be at least 18 years of age
• Must be bilingual in English and Spanish
• Must have a high school diploma or equivalency
• Must have access to personal transportation for travel between sites and the ability to transport up to 50+ pounds of supplies and equipment
• Commitment to, and passion for, the YMCA of Metro Chicago’s mission
• Excellent verbal communication skills, including the ability to clearly and concisely present ideas and concepts and tailor communication to multiple audiences

• Reporting any items that may provide a health or safety hazard to staff, members or guests to your supervisor
• Following all policies and procedures related to keeping children safe in our facilities and programs, including those related to the monitoring and supervision of children
• Reporting any suspicious behavior and violation of policy and procedures to your supervisor
• Completing all child abuse prevention training as required