• Develop/update policies and procedures.
• Support OF sections in developing and implementing business processes and systems, formulating goals and objectives, and providing technical business support for all OF sections.
• As an expert analyst, provide detailed information regarding process issues and project status, working with the OF leadership and sections as they manage various complex projects, and help create various program documents.
• Lead work related to program process improvement as well as manage projects of various sizes.
• Provide technical advice to management specific to quality, performance, and data for the projects the OF is managing.

The Office of Facilities (OF) is responsible for all policy and operational issues related to the management of a two-building campus in Tumwater, field offices in Shoreline, Richland, and Spokane, warehouses in Shoreline and Tumwater, and boat storage facilities in Tumwater and Richland. In response to the COVID pandemic, the agency established an Isolation & Quarantine site in Tumwater and a Medical Logistics Center warehouse in Lacey. The agency is currently planning to establish up to nine health support hubs that will be located around the state and a ‘drop in’ location in Belltown, Seattle.

OF ensures all DOH employees have access to brick-and-mortar facilities and services whether their work is done on site, remotely and/or in the field. OF is made up of the following teams:

• Building Management: Strategically supports DOH staff and the work they do through facility portfolio management, lease management, space planning/utilization, workplace modernization, hoteling software, building alterations, move coordination, warehouse management and asset management. In addition, the team ensures our facilities are clean and energy efficient by managing the day-to-day maintenance of the physical infrastructure and corresponding systems of our leased facilities (lighting, electrical, generators, plumbing, heating/cooling, windows, elevators, landscaping), the provision of corresponding services (custodial, shredding/recycling, vending/Avanti Market) and conference room management (scheduling, amenities and set ups).
• Workplace Safety: Ensures our facilities are secure, our workplaces are safe, and we are prepared for emergencies by managing the following programs: emergency response, safety, hazard assessment, ergonomics, security - physical security and security systems (Including but not limited to building access, surveillance cameras and guard services).
• Business Services: Meets the highest standards of environmental and fiscal stewardship by managing the following agency-wide programs: driver authorization, fleet services, commute trip reduction, parking, office supplies, mail services, sustainability, and the offices’ helpdesk.

• Human-centered: We see others as people who matter like we do and take into account their needs, challenges, contributions, and objectives.
• Equity: We are committed to fairness and justice to ensure access to services, programs, opportunities, and information for all.
• Collaboration: We seek partnership and collaboration to maximize our collective impact. We cannot achieve our vision alone.
• Seven Generations: Inspired by Native American culture, we seek wisdom from those who came before us to ensure our current work protects those who will come after us.
• Excellence: We strive to demonstrate best practices, high performance, and compelling value in our work every day.

• A healthy life/work balance by offering flexible schedules and telework options for many positions.
• Growth and development opportunities.
• A wellness program that offers education, access to healthy food, and fitness classes.
• Opportunities to serve your community through meaningful work.
• A commitment to diversity and inclusion that fosters an inclusive environment encouraging all employees to bring their authentic selves to work.
• An Infant at Work Program based on the long-term health values of breastfeeding newborns and infant-parent bonding.
• Employee resource groups that provide forums for employees to gather and share ideas about matters that affect their personal and professional lives and support career development.

• Analyzing business, management and technology needs to facilitate changes in Agency services and practices managed through the Office of Facilities (OF). Implementing process solutions.
• Leading the project management process; creating detailed project plans. This will include projects in Emergency management, Employee Health & Safety, Business Services and Support, and Building Operations.
• Identifying key metrics to track progress and help teams identify where plans are working towards stated goals or there is a need for an adjustment in the project plan and/or approach.
• Providing communication support for all project efforts to include creation of articles for the Daily Dose, direct leadership emails, and other communication products in partnership with agency communications staff.
• Ensuring information about policies, processes, projects, action items, and issues are clearly reported and communicated to OF leadership, workgroup members, and employees.
• Reviewing existing policies and programs to determine need for revisions and updates.

• Program/project planning including experience with assessment, implementation, monitoring, and evaluation.
• Leading and managing multiple complex projects at the same time.

• Ability to lead a diverse group of employees towards a common goal.
• Comfortable interacting with staff members at all levels of the agency.
• High level of workload management experience including strong organizational skills and ability to effectively prioritize.

• 
  A cover letter (without any personal pictures), describing how you meet the qualifications and why you are interested in this position.
• A current resume (without any personal pictures).
• Three (3) or more professional references, to be listed in your profile under the references section which includes at least one supervisor, peer, and (if you have supervised staff) someone you have supervised or led.

• Schedule work time within a typical 40-hour work week, but willing to adjust the work schedule to meet business needs.
• Work more than 40 hours per week and/or to adjust normally scheduled hours, which may include evening and weekends.
• Occasionally work or travel on a weekend or holiday as required during disasters and other emergency demands.
• Work 12+ hour shifts, including overnight and rotating shifts as required during emergencies. Shift work can go on for a long period with few days off. In an outward facing emergency, this position may be activated as part of the Agency’s Incident Management Team, with similar requirements for long shifts, overnight shifts, and few days off.
• Occasionally travel between DOH offices as required to complete assignments and for trainings/conferences.
• Work effectively with customers who may be unhappy or angry, in person, on the phone, and via email.
• Maintain confidentiality regarding information accessed or discussed while performing the duties of the position.
• The duty station for this position is in Tumwater, WA. Due to the COVID-19 pandemic, telework (mobile-work) is currently expected. When approved to return, the incumbent is expected to report to the duty station for work activities. Partial telecommuting may be an option subject to supervisory approval. It is anticipated that the incumbent would be expected to report to the Tumwater duty station for work activities as needed to complete assigned tasks, estimated at 1-2 days per week.