Job description
Job Description
Job Title: Personal Lines Account Manager
Department/Agency: Murray Insurance & Financial Services
Location: Missouri City, TX
About Us:
We know what you’re thinking – insurance is boring. But we don’t use the “B” word around here. While we’re serious about our work – we don’t take ourselves too seriously. We love to laugh and live by the Work Hard, Play Hard mentality.
Behind our doors, you’ll find amazing people who are dedicated to making the insurance industry enjoyable. We believe in thinking outside of the box and drawing outside of the lines. We’re the perfect mix of fun and driven, sophisticated and casual, playful and professional.
We’re constantly growing which means we’re always looking for awesome people to join our team. Maybe you’ve fallen into a position where you’re feeling a bit stagnant and lacking some professional development? We want to meet you! Don’t have experience in insurance? We’ll train you!
Job Summary:
Murray Insurance & Financial Services, an Acrisure agency partner, has a current need for a full-time Personal Lines Account Manager. This individual supports Murray Insurance & Financial Services in a sales and service role in compliance with Murray Insurance & Financial Services standards, policies, procedures and process. The AM is responsible for customer relationship cultivation by seeking and closing cross selling and account rounding opportunities. Customer relationship management by effectively communicating and educating clients regarding their insurance and the services and solutions Murray Insurance & Financial Services provides.
The success of this role is measured by account retention and rounding revenue, proactively building and maintaining positive relationships with clients, insurance carriers and other divisions within the agency, and training/mentorship of service staff as needed.
Responsibilities:
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Managing assigned personal lines book of business using a team-based approach in providing exceptional customer service
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Manage the renewal process and day-to-day account management on all assigned accounts such as processing policies, processing endorsements, processing payments and policy reviews
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Weekly reporting to team leader
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Remarketing policies through various carriers
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Build, expand and solidify relationships with clients by addressing the client’s needs, including the identification and resolution of underwriting and policy issues
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Build, expand and solidify relationships with strategic partners and centers of influence
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Identify gaps in coverage and providing adequate solution to client’s exposures
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Proper annotated documentation of all client interaction
This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.
Requirements:
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Property and Casualty license required
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Competent and proficient understanding of the Microsoft Office suite
Education/Experience:
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High School diploma or equivalent
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5+ Years of experience in Property & Casualty Insurance, with at least 3 years in agency roles
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AMS 360 experience
Other Qualifications:
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Excellent project management and time management skills
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Ability to read and interpret documents such as insurance policies, endorsements, contractual insurance requirements, certificates of insurance and loss runs
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Ability to effectively communicate in both verbal and written formats with external and internal people and groups
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Knowledge of business English, to include proper spelling, grammar, and punctuation
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Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers at all levels
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Ability to follow instructions in verbal and written format
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Ability to demonstrate moral character, honesty, tact, fairness, lack of prejudice and desire to help when dealing with people
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Excellent skills in reliability, initiative, and stress tolerance
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Ability to perform in a professional appearance and manner
Benefits:
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Remote work after training
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Medical
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Prescription
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Dental
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PTO
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401k
Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at
www.Acrisure.com/privacy/caapplicant
.
Acrisure is equally committed to supporting social issues. In 2021, the Company co-founded Evolution Advisors, a joint venture focused on providing greater access and more effectively distributing insurance products and financial services to minority-owned enterprises. In its home of Grand Rapids, Acrisure provided $15 million to create the Acrisure Center for Innovation in Children’s Health at Helen DeVos Children’s Hospital.
To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.
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