Pediatrics Northwest is looking for a Patient Scheduler to join our team!

This is a full time (40 hour) a week position. Spanish Speaking is Preferred.

The Scheduler position schedules appointments via telephone and monitors assigned templates to ensure proper patient flow and adequate availability of appointment slots.

Some things you would be doing:

• Answers assigned office line and overflow lines in a timely manner.
• Clears voicemails and makes return calls in a timely manner.
• Schedules appointments following provider templates and processes.
• Verifies all patient demographic information during the scheduling of the appointment.
• Monitors and maintains assigned schedules to ensure proper patient flow.
• Works closely with Office Leads to fill and maintain provider schedules.
• Relays telephone messages to the appropriate person, i.e. nurse messages.
• Prepares for possible daily computer unavailability by printing and storing provider’s daily schedules.
• Verifies state insurance and PCP assignment for proper placement and coverage of patients.
• Reschedules appointments to accommodate changes in the providers’ schedules when necessary.
• Works closely, cooperatively and professionally with the front office staff.
• Confirms patient appointments when needed.
• Maintains current emergency training and can instantly report responsibilities of position in the event of an emergency.
• Reports any problems with coworkers or patients to the appropriate manager.
• Attends all PHCSS mandatory meetings.
• Adheres to the policies outlined in the PNW Employee manual

• Must work well under pressure, meeting multiple and sometimes competing deadlines.

Qualifications – Minimum Requirements

• Education –High School diploma or equivalent. Preferred Medical Office Specialist training program certificate.
• Experience – 1 or more years’ experience working in customer service. Preferred experience in a medical office setting and/or in a call center environment. Preferred experience working with Electronic Medical Records (EMR) systems.
• Experience with Microsoft Office Suite.

Schedule: Days vary

Pay: $17.34-$23.85/hour. Salary commensurate with experience.

Benefits

• Health and Vision Insurance
• Dental Insurance
• Life Insurance
• Voluntary Insurance Plans
• 401k plan
• Profit Sharing
• 8 Paid Holidays per year
• 3 weeks PTO for first year of employment. PTO available for use after 90 days of employment.
• Toll and Milage reimbursement

Candidate required to pass background check and drug screen. Pediatrics Northwest is an Equal Opportunity Employer. Pediatrics Northwest is adhering to Washington State Laws regarding Health Care Professionals and the COVID-19 vaccine and employees must be vaccinated.

If you are interested, please apply directly on our website:

https://www.pedsnw.net/about/careers/